Subrogation Analyst

This position can be filled in ANY Zenith Branch with preference to California Branches.

Ensure you read the information regarding this opportunity thoroughly before making an application.

This role is eligible to participate in Zenith’s hybrid work schedule which provides the flexibility to work from home on select days of the week according to the in-office schedule established by regional executive leadership.

Selected candidate must be able to report into the geographic office on a weekly basis.

Working under the direct supervision of the Subrogation Manager, incumbent performs a variety of duties including, but not limited to subrogation analysis;

drafting of documents, reports and correspondence, reviewing factual portions of legal documents, and emails; and assisting claims staff and others with all aspects of workers compensation subrogation.

The essential functions of this position include, but are not limited to, the following :

• Subrogation relating to Motor Vehicle Accidents (MVAs).
• Responsible for overall day-to-day handling of majority of MVA subrogation claims in selected jurisdictions.
• Evaluates and identifies workers compensation claims for subrogation potential.
• Identifies and locates third-parties, as needed.
• Prepares Initial File Reviews and establishes Plans of Action.
• Communicates with claims staff, third-parties and third-party adjusters as needed.
• Obtains evidence needed for subrogation, such as police reports and witness interviews.
• Prepares and sends related documents, such as initial notice letters to liability insurers and uninsured third-parties, periodic update letters, and demand letters.
• Settles MVA claims within limited authority levels.
• Other :
• Tracks all subrogation recoveries nationwide, maintains subrogation metrics, and provides data on subrogation recovery results and performance as needed in accordance with NASP industry benchmarks.
• Carries out restitution enforcement activities by preparing and submitting claims for restitution, then follows up and reports recoveries as needed.
• Assists with non-MVA subrogation claims as needed.
• Drafts demand letters on non-MVA claims.
• Assists with drafting and filing subrogation complaints as needed.
• Covers for other subrogation staff as needed.
• Maintains file transparency by keeping accurate and timely notes of all activity.
• Communicates with claims staff as needed to provide excellent customer service.
• Applies principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Works productively and harmoniously with others on a consistent basis.
• Responds positively to direction and criticism of performance.
• Consistently maintains professional and appropriate demeanor.
• Performs other duties as assigned.

Education, Skills, and Requirements

• High School Diploma or equivalent combination of education and experience required.
• Bachelor’s Degree or equivalent combination of education and experience preferred.
• 1+ Years workers compensation subrogation required.
• Demonstrated perseverance and willingness to stay on task until job is completed.
• Works collaboratively and cooperatively with others in a team-oriented environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Word, Excel and Outlook.
• Excellent analytical skills with an ability to understand complex legal and medical documents.
• Strong organizational skills, interpersonal skills, and attention to detail.
• Knowledge of basic court procedures applicable to subrogation.
• Valid Driver's License in good standing.

The expected salary range for this position is $60,034.40 to $75,043.00. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law.

Qualifications may warrant placement in a different job level.

Zenith Insurance Company is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.

In compliance with California law, we are committed to fair hiring practices. Pursuant to the California Fair Chance Act (AB 1008), we will consider qualified applicants with criminal histories in a manner consistent with the law.

Additionally, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will not inquire about an applicant’s criminal history until after a conditional offer of employment has been made.

If you are a qualified individual with a disability or a disabled veteran and need assistance accessing our career center or applying for a position due to your disability, you are entitled to request an accommodation.

To make a request, please contact a Human resources representative at Zenith Insurance Company.

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