User Experience Design, Executive Director – Web and App

JPMorganChase
New York, New York, US
Full-time

Job Description

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

Lead the evolution of user experience in a dynamic, tech-driven environment, making an enduring impact on employee interactions.

As an Experience Design Specialist Executive Director in Employee Experiences, you will be a professional expert and leader in the field of experience design, driving the development and implementation of innovative user experiences across multiple products and services.

Entrusted with significant autonomy and discretion, define the standard of quality and oversee service delivery within the User Experience Design group.

Your deep expertise in experience design will be instrumental in shaping long-term organizational strategies, fundamentally enhancing employee experiences.

You will be accountable for the design direction, and growth of a team of designers delivering our core web and mobile platforms ensuring we enable frictionless, cohesive, and personalized experiences across the end-to-end employee journey from hire to retire.

Job Responsibilities

  • Conceptualize and implement user experience strategies for a variety of products and services to align with business needs to foster innovation.
  • Direct complex, end-to-end design projects within or across domains, craft service flow diagrams and product features, wireframes, and interactive prototypes.
  • Solve intricate design challenges and introduce novel methods to uplift user experiences.
  • Build and nurture relationships with key stakeholders and champion user-centered design principles, ensuring alignment with business goals and objectives.
  • Collaborate with cross-functional teams to infuse user experience design principles into product development processes and ensure cohesive and inclusive experiences.
  • Map end-to-end journeys, facilitate sessions like Design Sprints, and lead rapid concepting and prototyping.
  • Leverage design research, competitive research, data, and analytics to create full-featured and strategic products.
  • Hold a high bar for design quality and craft through excellent visual and interaction design.
  • Ship high impact employee-facing products in a fast-moving and changing environment one that celebrates experimentation, iteration, and shipping.
  • Roll up your sleeves and contribute to the craft of making strong ideas and solutions.
  • Contribute to building a design community of practice.

Required Qualifications, Capabilities, And Skills

  • 7+ years of experience or equivalent expertise in user experience design, interaction design, or related fields.
  • Demonstrated expertise in information architecture and visual design, with a portfolio of aesthetically appealing and functional digital products.
  • Proven track record in leading the development of innovative user experiences across various platforms and channels.
  • Expertise in inclusive design, accessibility guidelines, and assistive technologies, capable of creating user-friendly designs for a diverse audience.
  • Expert technical knowledge, with an advanced understanding of the impact of client-side technologies, APIs, and the technology stack on user experience.

Preferred Qualifications, Capabilities, And Skills

  • Have a strong portfolio of elegant design solutions.
  • Experience delivering internal products or tools for a large enterprise.
  • Experience delivering design for both enterprise software and mobile.
  • Excellent written and verbal communication.

J-18808-Ljbffr

2 days ago
Related jobs
Broadridge
Queens, New York
Remote

The ideal candidate will help shape the strategic direction of Broadridge’s design and user experience across all products, contribute to and help with the development of the enterprise design system, provide thought leadership and strategic direction to designers across our businesses, implement an...

Northwell Health
New York, New York

Aligns and collaborates with the system Office of Patient & Customer Experience to design and deliver patient and family centered care; participates in system Patient & Customer Experience collaboratives and shared work teams. Collaborates with leadership team(s) to create the site-based patient and...

Compass Group USA
Brooklyn, New York

The Director of Design and Concept Development must also understand how operations, logistics, culinary development, marketing and finance influence and integrate into projects, to create a holistic solution and optimal hospitality experience. Support USE's VP of Business Development and Consulting ...

JPMorgan Chase & Co.
Queens, New York

Design and architect scalable and robust platforms for artificial intelligence and machine learning (AI/ML) applications. As an AI/ML Platform Architect - Executive Director on the Technology Team, you'll lead the design, development, and implementation of our AI/ML platform. Lead the selection and ...

JPMorgan Chase & Co.
New York, New York

Work with various teams, predominantly leverage finance and capital markets, (as well industry coverage, sponsor group, and credit) to analyze both sponsor deals and corporate M&A deals and assess the risk quality and pricing on a deal to ensure it is palatable to be sold to institutional investors....

Majesty Brands
Queens, New York

The Design Director will also have to collaborate closely with sales, product development, and packaging teams to ensure cohesive and on-trend designs across all our brands. Lead and manage the design team to conceptualize and develop innovative and marketable designs for legwear, socks, hosiery, an...

DaVita Inc.
New York, New York

The Lead, UX Design supports Macy's User Experience initiatives, defining the roadmap to achieve the company's strategic vision through the conceptualization and design of engaging frameworks and experiences. Ability to identify business goals and design user experiences that support both business o...

Tephra
New York, New York

Prefer high fidelity prototypes over low fidelity so design + IA / information architecture skills is a major bonus and compensation will reflect the increase in skill set•Apply human factors, human computer interaction and interactive models•Application of new interaction models, such as animated c...

DaVita Inc.
New York, New York

You will be responsible for shaping PMI's digital landscape, driving online revenue growth, and ensuring an exceptional user experience across PMI. Experience driving operational excellence in MarTech identifying and executing opportunity areas to create efficiency, remove obstacles, or create impro...

JPMorgan Chase & Co.
New York, New York

You will be a curious, motivated and proactive self-starter, with strong communication, leadership, interpersonal and organizational skills, who has the ability to balance legal and commercial considerations and takes a collaborative approach to problem solving. You will work closely with IIG Invest...