Training and Communication – Administrative Specialist

ICF is currently seeking a Training and Communication Administrative Specialist to work on a national technical assistance project.

The purpose of this project is to develop and maintain a national case coordination program which provide child welfare-based recommendations for unaccompanied children in Office of Refugee Resettlement (ORR) custody, particularly in the areas of safe and timely release, identification of children with special needs and development of corresponding recommendations, and placement recommendations.

The Administrative Specialist will use his / her expertise to support processes related to the support elements of this project, including staff hiring, clearances, orientation, ongoing training, continuous quality improvement, reporting, and communication needs across the project.

The successful candidate will have a broad knowledge of project support and coordination. The Administrative Specialist will work closely with and under the oversight of the Staffing and Training Manager.

The position is fully remote.

Key Responsibilities

Administrative Specialist responsibilities include :

• Provide administrative support related to the effective and efficient delivery of project deliverables across project teams.
• Support materials for client updates and other external reporting.
• Provide administrative support to the Training and Communication teams as needed to support project goals.
• Provide administrative support for all internal and external reporting.
• Provide meeting coordination, including agenda and minutes, as needed.

Basic Qualifications

• Bachelor’s degree in social work, public administration, communications, public relations, or related field which requires an understanding of written communication.
• A minimum of 1-year professional project coordination experience, including coordinating projects, tasks, deliverables, and reporting.
• Demonstrated ability to communicate effectively both verbally and in written form with project staff and external partners (e.g., subcontractors).
• Proficient with MS office applications (i.e., Word, Excel, and PowerPoint).

Preferred Skills

• Working knowledge of Unaccompanied Children, ORR, and child welfare.
• Experience working for a refugee program.
• Basic proficiency in the use of Smartsheet, Power BI, or similar applications.

Professional Skills

• Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
• Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
• Exceptional project coordination skills, with a focus on TA project coordination.
• Strong analytical, problem-solving, and decision-making capabilities.
• Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment.
• Excellent verbal, interpersonal and written communication skills.
• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact, and diplomacy.
8 days ago