RL6 Incident Reporting System SME (Subject Matter Expert) - Across the Globe

Job Title : RL6 Incident Reporting System SME (Subject Matter Expert)

Location : Remote (Across the globe)

Employment Type : Open for Fulltime, Contract, Temporary

Job Description :

We are seeking an experienced and highly skilled RL6 Incident Reporting System SME to join our team and support our healthcare project.

As a Subject Matter Expert, you will play a pivotal role in implementing, configuring, and optimizing the RL6 system, ensuring it is tailored to meet our organization'

s incident reporting, risk management, and patient safety needs. Your expertise will guide the successful deployment, training, and maintenance of the RL6 Incident Reporting System across multiple departments.

Key Responsibilities :

• Lead the implementation and configuration of the RL6 Incident Reporting System, including setting up workflows, custom forms, alerts, and system integrations.
• Work closely with healthcare teams to understand their requirements and translate them into system functionalities that align with best practices in incident reporting and patient safety.
• Optimize system performance by identifying and resolving issues related to data flow, user access, and reporting capabilities.
• Provide day-to-day support for RL6 users, troubleshooting any technical issues and ensuring smooth functionality of the platform.
• Develop and deliver training materials and conduct sessions for end-users and administrators to ensure efficient use of the system.
• Collaborate with IT and Risk management teams to design and generate custom reports for leadership, addressing critical incident data and trends.
• Stay up to date with the latest RL6 updates and features, advising the organization on opportunities to improve system efficiency and reporting accuracy.
• Ensure the system complies with healthcare regulations, data privacy standards (HIPAA), and organizational policies.

Required Qualifications :

• 5+ years of experience working with RL6 Incident Reporting System in a healthcare or risk management setting.
• In-depth knowledge of RL6 configuration, workflows, form design, and reporting capabilities.
• Proven track record of successful RL6 implementations, upgrades, or customizations.
• Strong understanding of healthcare incident reporting, risk management, patient safety, and compliance requirements.
• Excellent problem-solving skills with the ability to troubleshoot complex system issues.
• Strong communication and interpersonal skills to work effectively with cross-functional teams and end-users.
• Experience with system integration and database management is a plus.

Preferred Qualifications :

• Experience working in a healthcare organization or consulting firm specializing in healthcare IT.
• Familiarity with risk management standards and regulatory compliance frameworks (e.g., HIPAA, Joint Commission).
• Knowledge of other healthcare IT systems and interoperability best practices.

Education :

• Bachelor's degree in Information Technology, Healthcare Administration, Risk Management, or a related field. Advanced degrees or certifications are a plus.
4 hours ago