Senior Investigative Analyst

About the Role

This position exists to provide assistance to the sales team in bridging the gap between customer requirements and production outcomes as a subject matter expert on LexisNexis solutions within the SIU.

This analyst will also provide investigative case assistance to customers based on former law enforcement experience. This position will be capable of large dataset analysis and well-versed in both tactical and strategic investigations.

The ability to conduct research analysis while fully integrating all available tools to develop a deliverable will be key.

Investigative assistance may include local, state and / or federal criminal violations, and / or administrative analysis.

You will be responsible for

Learning and applying industry-standard analytic software tools at an Expert level, including but not limited to, Microsoft Suite of tools, ESRI ArcGIS, i2 Analysts Notebook, and proprietary LexisNexis suite of solutions.

Maintaining positive customer relationships through detailed analysis of potentially large data sets over the lifecycle of the contract.

Actively participating in product testing for LexisNexis tools to include the current suite of products, new products being brought to market, training content, and other materials.

Analyzing data provided by customers to identify crime and provide insight into crime solutions and customer workflow.

Communicating directly with customers to integrate crime solution product understanding, implementation, and best practices.

Identifying key crime trends in data analyzed.

Providing analytical insights to customer from proactive data analysis

Proactively identifying issues in data that need to be fixed.

Researching and resolving quality control issues as discovered or assigned

Providing innovative ideas on product improvements and enhancements to manager for incorporation into new and existing products.

Representing LexisNexis Risk Solutions at customer-facing events and with customers.

Preparing and providing input on customer-facing presentations and deliverables.

Operating professionally and effectively, often without direct supervision, while conducting high-quality analysis.

Assisting with LexisNexis Risk Solutions Marketing Webinars.

Performing all other duties as assigned.

Qualifications :

Have 4+ years’ experience in Law Enforcement.

Have Bachelor's or Higher in a relevant field of study.

Have expert presentation skills.

Have ability to obtain the required customer security clearances.

Have experience in managing large customer-facing solutions

Have expert organizational and time management skills and keen attention to detail.

Have ability to present with confidence and gain trust of the law enforcement customer.

Have demonstrated competence in logical application to research and problem solving.

Have proficiency in Word, Access, Excel, etc. along with other analytical solutions.

Have experience in i2 Analyst Notebook, PowerBi, ESRI, Python, SQL would be advantageous.

Have solid interpersonal and leadership skills.

Have ability to travel up to 50%.

Have ability to work in a team setting and independently.

Have experience in LexisNexis Risk Solutions tools would be advantageous.