A company is looking for a Senior Manager, Owner & Guest Support.Key ResponsibilitiesDevelop and execute strategies to meet service metrics and quality goalsManage, coach, and develop a team of Owner and Guest Support ManagersCollaborate with other Senior Managers to align owner and guest processesRequired Qualifications8+ years of experience in customer service, preferably in a contact center environment3+ years of experience managing teams in an inbound, multi-channel environmentBachelor's degree or relevant experience preferredExperience with Salesforce CRM preferredData-driven with the ability to analyze information for team improvement
Senior Director of Operations - Vacation Rental Management
The Senior Director of Operations will need the ability to creatively problem solve as issues arise and have the foresight to integrate ideas and systems that will streamline our operations and improve efficiencies. Direct and manage the activities of the Operations staff members and create a health...
Practice Manager
Inventory management Interviewing, hiring, training and on-boarding of new staff Leading Self: (Leading, Coaching, Managing) Self-Awareness Ability to have introspect on self and areas of continued improvement and willingness to receive coaching and feedback Developing Adaptability/Flexibility Demon...
Manager of Lab Billing and Compliance - Vanderbilt Laboratory Services
With the lab leadership team, the Manager of Lab defines billing and coding standards and monitors actual billing/revenue performance and when necessary identifies problems and initiates corrective actions. Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area ...
Manager of Artist & Industry Relations - Opry Entertainment Group
Contribute to the development of artist and industry strategy by maintaining close relationships with artists and their support teams to drive artist engagement and new opportunities across venues with Opry Entertainment Group (OEG). Broad knowledge and solid understanding of the Country, Americana,...
Manager, Provider Payment Analytics and Processing - Remote
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. This position offers an opportunity to leverage strong contract interpretation and abstraction skills and strong mathem...
Multifamily Construction Manager -- Owner's Representative
This role is perfect for the Multifamily Project Manager who wants to move more towards the owner side & exemplifies seamless delivery & management of construction projects to the owner/developer of the project. The need for their portfolio of businesses is rapidly expanding in markets they are in a...
Senior Manager, Global Billing and Collections
The Senior Manager will play a key role within the Order to Cash team and broader Finance organization to provide real-time support and analytics. Understanding of month end close, GAAP, SOX and audit concepts and requirements as it relates to Billing and Collections. For full-time employees, we pro...
Manager of Lab Billing and Compliance - Vanderbilt Laboratory Services
With the lab leadership team, the Manager of Lab defines billing and coding standards and monitors actual billing/revenue performance and when necessary identifies problems and initiates corrective actions. Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area ...
Asset & Wealth Management - Tax Senior Manager
Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capital requirements, management of operational tax risks, and tax implications of investing in different jurisdictions. To really stand out and ...
Multifamily Construction Manager -- Owner's Representative
This role is perfect for the Multifamily Project Manager who wants to move more towards the owner side & exemplifies seamless delivery & management of construction projects to the owner/developer of the project. The need for their portfolio of businesses is rapidly expanding in markets they are in a...