Overview
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions.
The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction.
All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.
The Salvation Army Adult Rehabilitation Center is seeking a Sales and Production Associate to work in a production store and be responsible to perform a wide variety of duties in the store and the production area.
The Sales and Production Associate will maintain order and create and sustain a pleasant and hospitable work environment and maintain customer relationships.
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Responsibilities
- Assist in creating a pleasant and hospitable work environment and maintain good customer relationships.
- Assist, as required, with store operations.
- Serve all customers in a courteous and efficient manner.
- Handle all donations with care and donors with respect and courtesy.
- Handle merchandise as directed, always maintaining proper categories and colorization.
- Ensure that store is sufficiently stocked and ragged out in accordance with the ARC COMMAND RAG OUT CALENDAR.
- Assist in cleaning and general maintenance of store property.
- Immediately report theft, customer complaints, injuries, and any unsafe equipment or conditions to management.
- Maintain a clean and clutter free work area.
- Be well-versed in and comply with, Guide to Thrift Store & Donation Center Operations manual.
- This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries;
an example of professional conduct, work habits, and supervision (as directed by Supervisor).
- Other duties as may be assigned by immediate supervisor, Store Supervisor, Assistant Store
- Supervisor, and / or Administrator.
- Cashier / Sales Floor
- Comply with all cash handling and security standards as relates to cash register operations, daily sales reports and bank deposits.
- Sort, price, stock and rag out showcase merchandise and other areas as directed.
- Restock fitting room merchandise back to racks in proper category and color code
- Maintain merchandise displays as directed.
- Answer telephone calls in an efficient, friendly, professional manner.
- S orter
- Sort minimum of 300 store quality garments an hour by department.
- Assist moving the donations to the sorting table as needed.
- Assist with hanging merchandise as needed.
- Assist running clothing racks as needed.
- Hanger / Tagger
- Hang and ticket a minimum of 225 pieces per hour of clothing on rolling racks from sorting table by department on the correct hanger type, and by category in an 8 hour period.
- Assist moving the donations to the sorting table as needed.
- Assist sorting clothing as needed.
- Assist running clothing racks as needed.
- Pr i cer
- Price a minimum of 250 garments an hour using a wide range of prices determined by the style, quality and condition of each piece.
- Acquire and maintain knowledge of name brand merchandise and value.
- Assist moving the donations to the sorting table as needed.
- Assist ticketing merchandise as needed.
- Assist with running clothing racks as needed.
- Runner
- Place a minimum of 225 garments an hour from the production room to the sales floor on the proper rack by department, category and color order.
- Straighten and maintain the clothing racks of the departments as assigned.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- Assist hanging merchandise as needed.
- Bric a Brac
- Sort and clean all saleable miscellaneous merchandise donations daily.
- Ticket all merchandise and assign an individual fair market price for each item.
- Place and maintain all merchandise in the required order and manner.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- S hoes / Accessories
- Sort and clean all saleable shoes, handbags and accessory donations daily.
- Ticket all merchandise and assign an individual fair market price for each item.
- Process to the store a minimum of 25 pieces / sets per hour maintaining all merchandise in the required order and manner.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- Domestics
- Sort and measure all saleable linen items daily as required
- Ticket all merchandise and assign an individual fair market price for each item.
- Process to the store a minimum of 25 pieces / sets per hour maintaining all merchandise in the required order and manner.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- Books / Records / Toys
- Sort and clean all saleable merchandise daily as required.
- Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies.
- Place and maintain all merchandise in the required order and manner.
- Rag out merchandise in accordance with the Territorial Rag Out Calendar.
- Furniture / Electrical
- Sort, clean and test all electrical and furniture donations as required.
- Ticket all electrical merchandise using sold as is tickets and assign an individual fair market price for each item.
- Complete furniture tickets and record required information assigning a fair market price for each furniture item.
- Place and maintain all merchandise in the required order and manner.
- Mark down furniture items on sales floor in accordance with policy.
- Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar.
- Donations / Maintenance
- Maintain the cleanliness of the sales floor, bathrooms, entry, windows, sidewalks and parking areas daily.
- Accept donations in accordance with standard policies while providing courteous, respectful service to the donor
- Able to lift 100 pounds.
- Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Maintain cleanliness of all donation facilities.
- Safeguard all donated materials and assigned equipment.
- Ensure a constant flow of donations to the sorting table throughout the day.
- Assist with ragging out the sales floor as assigned.
- Bale ragouts and trash as required.
- Perform lawn and garden work as needed.
Qualifications
- Ability to speak and understand English for effective communication with supervisors, employees, beneficiaries, and customers.
- Excellent customer service skills.
- Ability to understand and follow directions.
- Ability to stand for long periods of time.
- Ability to lift 50 pounds.