Fraud Mitigation Manager

Job Description

Job Description

Overview :

UNIFY Financial Credit Union is one of the nation’s largest 100 credit unions with a reputation for being financially sound and growth-oriented.

We’re expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, providing superior service to our members.

In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful

Summary :

The Fraud Mitigation Manager will be responsible for managing and coordinating fraud prevention, mitigation, and investigation activities.

The expertise in this role will help protect the credit union and its members from financial losses due to fraudulent transactions.

This role will work a flex-hybrid work schedule with 2-3 days in office.

Responsibilities :

• Develop, implement, and continuously enhance fraud prevention and detection strategies to protect the organization from fraudulent activities.
• Lead, mentor, and manage a team of investigators, providing direction and support to ensure thorough and timely investigations.
• Conduct detailed investigations on suspected fraudulent incidents, working collaboratively with the team to gather evidence and analyze findings.
• Collaborate with legal experts and law enforcement agencies to address and resolve fraudulent cases effectively.
• Analyze financial data and transactions to identify potential instances of fraud and implement strategies to prevent future occurrences.
• Design and deliver training programs to educate employees on fraud awareness, prevention measures, and response protocols.
• Prepare comprehensive reports on investigation results, recommend corrective actions, and communicate findings to relevant stakeholders.
• Stay informed about industry trends and advancements in fraud detection and prevention techniques, implementing best practices within the organization.
• Coordinate with external auditors to ensure compliance with regulatory requirements and internal policies related to fraud prevention and detection.
• Assess risk potential of current procedures and recommend new ones to minimize loss exposure.
• Evaluate the adequacy and effectiveness of policies, procedures, processes, and internal controls.
• Collaborate with appropriate business partners, as well as local, state, and federal authorities. Recover funds lost due to fraudulent activities.

Acts as an escalation point for more complex cases.

• Ensure thorough management of fraud alerts, SARs, and regulatory filings.
• Prepare detailed reports on fraud incidents, trends, and mitigation efforts and present findings to senior management and recommend necessary actions.
• Ensure compliance with all relevant regulations, including Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and other industry standards.
• Work closely with the compliance team to maintain a robust fraud prevention framework.
• Keep abreast of regulatory changes and adjust strategies accordingly.
• Evaluate and implement fraud detection tools, software, and systems; staying informed about advancements in fraud detection technology while optimizing existing tools for maximum effectiveness.
• Ensure full compliance with UNIFY Financial Credit Union Service Standards, policies, procedures, and the Bank Secrecy Act.
• Perform all other duties as assigned.

Qualifications :

• A Bachelor’s or Master’s degree in Finance, Risk Management, Business Administration, or a related field is preferred.
• A minimum of 10 years of experience in fraud prevention, investigation, or risk management, specifically in a financial institution setting.
• A proven track record in fraud management and operations, including experience in detecting and preventing fraud, managing operational risks, and implementing risk management strategies.
• Professional certifications such as Certified Risk Manager (CRM),
• Certified Fraud Examiner (CFE), Financial Risk Manager (FRM), or relevant certifications in Enterprise Risk Management and / or Fraud Management are required.

These certifications demonstrate a deep understanding of risk management principles and practices.

• Strong analytical, organizational, and decision-making skills are essential.
• Excellent communication and interpersonal skills are needed for effective stakeholder engagement. A deep understanding of fraud mitigation and risk management principles / practices is also essential.
• Proficiency in fraud / risk management software is required. Extensive experience with investigations, fraud prevention, and regulatory compliance is also necessary.

See the UNIFY Difference!

At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed.

UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.

Competitive Compensation and Excellent Benefits Package* Includes :

Medical (PPO / HMO), Prescription, Dental (PPO / DMO), Vision, Life, and Short- and Long-Term Disability Insurance

Dependent and Medical Care - Flexible Spending Accounts

Vacation, Sick, Personal and Holiday Pay

401(K) Plan with employer match

Education reimbursement for approved programs

UNIFY banking privileges for you and your family

All programs subject to review and change

An offer of employment is conditioned upon complying with UNIFY's requirements including, but not limited to, signing a consent to conduct a background investigation.

UNIFY is proud to be a drug-free, EOE including disability / vets. For more information on UNIFY, visit us at www.unifyfcu.com