General Manager - Global Forwarding

C.H. Robinson is seeking a General Manager for our Global Forwarding office in Atlanta, GA. As the General Manager, you will provide oversight and own accountability for talent development, commercial growth, product development, financial management, and operational quality within a 50+ person office.

Critical to your success will be your ability to manage and execute sales and operations to achieve strategic business and financial objectives while aligning to enterprise vision and goals.

If you’re a leader in global forwarding with a passion for employee engagement, operational excellence and commercial success, we invite you to apply today!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your team between two and four days a week, fostering creativity and producing impactful results through face-to-face interactions.

Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities :

• Set and lead branch vision, direction, and strategic market plans aligned with C.H. Robinson objectives
• Use analytics to drive better decision-making and improve business results
• Design, review, and adjust organizational structures to meet business goals
• Build and manage internal relationships to improve collaboration and efficiency
• Lead workforce planning, including recruiting, selecting, and onboarding talent
• Accountable for financial performance, including volume, margin expectations, and expense management
• Monitor performance metrics and adjust strategies to meet targets
• Communicate plans, financial results, and performance metrics regularly to employees
• Possess a broad understanding of C.H. Robinson's products, services, and technologies, leveraging them to collaborate with commercial teams in identifying opportunities, driving sales growth, establishing new supply chains, and optimizing client solutions
• Manage customer relationships, analyzing their businesses and identifying opportunities
• Oversee talent management, including performance, development, and succession planning
• Lead compensation and recognition strategies, including bonuses and employee engagement
• Ensure legal and regulatory compliance, contract negotiations, and risk management
• Represent C.H. Robinson in external organizations and support brand-building efforts

Required Qualifications :

• University / Bachelor’s degree from an accredited college or university
• Minimum 7 years of experience in global forwarding
• Minimum 5 years of people management experience
• Ability to travel up to 50% (domestically)

Preferred Qualifications :

• Experience managing financials for a business segment
• Ability to understand and communicate financial metrics, including P & L
• Demonstrated success generating revenue or business growth in a client-facing role with sales, account management, or carrier management experience
• Broad market and industry knowledge
• Proficiency presenting to both internal and external audiences
• Demonstrated negotiation, collaboration, and influencing skills
• Proficient in Microsoft Office Suite of programs
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly.

Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few.

You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities.

We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer / EOE / M / F / Disabled / Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals.

We provide the top-tier benefits that matter to you most, including :

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on page.