Field Service Manager

Service Manager CNC Machine Tools - Mount Pleasant, WI Field Service Manager Supervisor Director CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot Loaders _. Manage team of Field Support Representatives responsible for planned services and break or fix support for CNC Machine Tools, ensuring effective post installation support, daily operation of home office, change initiative implementation, and customer base satisfaction. Shall : Establish mechanisms to review and improve Key Performance Indicators and monitor objectives and resources to ensure service and financial targets are met. Assign sites to maximize operational effectiveness and minimize travel requirements for Field Support Representatives. Ensure team is trained on technical and compliance tools and procedures. Manage team to provide on-site support to customers such as automation installation, preventive maintenance, system upgrades, escalations, and warranty and post warranty planned and emergency visits. Monitor Periodic Maintenances and Modifications to ensure completion on a timely basis and compliance with organization requirements and government regulations. Ensure all records are maintained in accordance with regulatory requirements to include defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation. Support sales efforts to attain business objectives, including Service Contract conversions to improve revenue and profitability objectives. Implement Continuous Improvement initiatives such as Lean or Six Sigma, targeting Technical Service Processes and Procedures with direct impact on response time, cost improvements, and customer satisfaction levels. Maintain company assets including tools, parts inventory, company vehicles, computers and accessories. Boost your career to the next level! Receive a highly competitive salary plus performance bonus based on overall performance of the service operation. Offering full benefits, generous salary, paid time off, retirement plan and more! For complete details contact Christopher Moreno at : (609) 584-9000 ext 264 Or submit resume online at : http : / / dmc9.com / cam / app.asp Or email to : 1000067799_10007349@najbcareers303.com Please reference 43067WI615 when responding. Diedre Moire Corporation Education Requirements : Bachelor DegreeMinimum Experience Requirements : 2-5 yearsJob City Location : Mount PleasantJob State Location : WIJob Country Location : USASalary Range : $160,000 to $200,000 Diedre Moire Corporation, Inc. diedremoire.com WE ARE AN EQUAL OPPORTUNITY EMPLOYER and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability or marital status. We reasonably accommodate individuals with handicaps, disabilities and bona fide religious beliefs. Jobs Career Position Hiring. CONSIDERED EXPERIENCE INCLUDES : Field Service Manager Supervisor Director CNC Machine Tool Routers Grinders Saws Cutters Lathes Mills Millers Machining Centers Robot Loaders DiedreMoire JobSearch JobHunt JobOpening Hiring Job Jobs Careers Employment jobposting cncjobs ManufacturingJobs MaintenanceMechanic FieldServiceJobs TechnicianJobs DISCLAIMER : We will make every effort to consider applications for all available positions and shall use one or more of the contact methods and addresses indicated in resume or online application. Indicated location may be proximate or may be desirable point of embarkation for paid or unpaid relocation to another venue. Job descriptions may fit single or multiple presently available or anticipated positions and are NOT an offer of employment or contract implied or otherwise. Described compensation is not definite nor precise and may be estimated and approximate and is negotiable depending on market conditions and candidate availability and other factors and is solely at the discretion of employers. Linguistics used herein may use First Person Singular and First Person Plural grammatical person construction for and with the meaning of Third Person Singular and Third Person Plural references. We reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Response to a specific posting or advertisement may result in consideration for other opportunities and not necessarily the incentive or basis of the response. Nothing herein is or may be considered a promise, guarantee, offer, pledge, agreement, contract, or oath. If you submit an application or resume which contains your email address, we will use that email address to communicate with you about this and other positions. 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