Job Description
Job Description
FUNCTION
The Cage Cashier is responsible for the redemption of Gaming tickets / vouchers, performing Check Cashing / Cash Advance transactions for guests and assuring that guest have a favorable gaming experience.
SPECIFIC DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations.
This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.
- Responsible for cashing customers out (including but not limited to TITOs, racing vouchers, and sports bet vouchers), giving correct change, and answering customer questions in a courteous and professional manner.
- Responsible for accurately counting and recording assigned funds and making exchanges of funds throughout the shift. Assuring that guests have a favorable gaming experience.
- Keeping cash drawer balanced and impressed. Making exchanges with vault.
- Verifying and documenting personal identification information for check and cash advance transactions.
- Completing CTRs, W2Gs, and MTLs.
- Responsible for customer relations. Ensure safety and security of Team Members and Guests.
- Tracking and issuing player cards for new and existing accounts.
- Redeem points from accounts for patrons for cash or prizes.
- Ensure the safety and security of Guest and Team Members.
- Other duties as assigned.
STANDARDS OF PERFORMANCE
Available to work when needed, including weekends, holidays, and nights.
EDUCATION, TRAINING, AND EXPERIENCE
- High School Diploma or equivalent required.
- 6 months cashiering or banking experience preferred.
- Able to obtain and maintain a valid Kentucky gaming / racing license
COME JOIN THE OWENSBORO TEAM!
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