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Vice President of People Operations (Orlando, FL) (Orlando)

Vice President of People Operations (Orlando, FL) (Orlando)

Biller GenieOrlando, FL, United States
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VP Of People Operations

Biller Genie is scaling quicklyacross products, people, and borders. We're seeking a strategic, execution-ready VP of People Operations to architect and lead a people function that's as agile and forward-thinking as the business itself. This is a role for a builder who understands that talent, compensation, structure, and compliance are the levers of sustainable growth.

This role is an on-site, in-office position based in the Orlando area near International Drive, minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are Planning to Relocate or your application may be automatically rejected due to distance.

Primary Job Responsibilities

Talent Acquisition & Employer Brand

  • Lead full-cycle recruiting across US and Belfast.
  • Own hiring metrics, TA systems, vendor partnerships, and hiring manager training.
  • Develop BillerGenie's employer brand to attract top-tier fintech and tech talent

Compensation & Total Rewards

  • Establish competitive, scalable compensation structures tailored to fintech roles.
  • Design and manage commission plans, bonus programs, and sales comp aligned to revenue goals.
  • Conduct benchmarking and equity analysis across job families and geographies.
  • Org Design & Workforce Planning

  • Design agile org structures and support job architecture, spans of control, and growth modeling.
  • Partner with leaders to support team structure, clarity, and cross-functional alignment.
  • HR Operations, PEO, & Benefits

  • Own PEO relationships and optimize for compliance and scale.
  • Develop benefit strategies and infrastructure that grow with the business.
  • Performance Management & Manager Enablement

  • Build and sustain a performance framework grounded in accountability and growth.
  • Train and coach managers to lead performance conversations with clarity and confidence.
  • HR Compliance & Governance

  • Develop scalable, legally sound HR policies and processes across U.S. and international teams.
  • Ensure audit readiness and lead risk mitigation in partnership with legal.
  • Culture & Experience

  • Champion engagement, feedback loops, internal communications, and values-aligned practices that scale with a distributed team.
  • Qualifications

    Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience). Master's Degree in related field or MBA preferred.

    5-8 years of progressive Human Resources experience.

    Experience in strategic HR leadership and developing people strategies.

    Strong background in talent acquisition, development, and retention.

    Proven ability to foster a high-performance and inclusive culture.

    Experience in organizational design and improving operational efficiency.

    Knowledge of compensation and benefits management.

    Understanding of HR compliance and operations for a global workforce.

    Benefits

    Comprehensive Medical, Dental, and Vision plans.

    401k with up to 4% company match.

    Flexible, Unlimited Paid Time Off (PTO) policy.

    Our Mission

    To provide an automated A / R platform that seamlessly integrates existing business processes for the SMB market.

    Our Core Values

    Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.

    Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.

    Catch Up - We are high performers and love a fast-paced environment.

    Believe in the Genie - We are passionate about where we are going as a team and we show we care.

    Class Shines - We are articulate professionals who carry ourselves well and speak with purpose.

    Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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    Vice President Of People • Orlando, FL, United States

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