Operations Coordinator

Job Details

Description

Highland Homes is currently accepting resumes for an Operations Coordinator . A High School diploma is required. One year of general office experience in a professional environment, preferably with a homebuilder is preferred.

This position is responsible for supporting the Operations department and the Operations Manager in starts, sales and closing and the coordination of these processes with sales, construction, title, mortgage and Realtors.

The selected candidate will need to build and nurture good working relationships within the Company while maintaining a good attitude and being customer service-minded.

DUTIES AND RESPONSIBILITIES :

Complete follow through from contract through warranty for assigned Communities :

Contract Processing

Rewrites, specials, bust outs, transfers, Pre-Solds, Permit and holds, RVSD Starts and Stop House processing

Enter Lot lists and assign job number to new lots (i.e. Start Memo / Clear Lots)

Inout new home information into BuildPro and add CMs to BuildPro

Architectural Control Committee Correspondence, if applicable

ACC approval requests, follow up for all approvals, and filing of all approvals

Collect and file all color selections

Collect and file all final grade certifications

Order Permit Checks

Order water and gas meter checks

• Order ACC requests for processing
• Order ACES and StrucSure Enrollment Forms

Plans & Specs as Needed for FHA / VA loans

Surveys for Sales and Construction & Email Address Input

Customer Care

Edit uncategorized pending work orders for proper request processing

Create work orders daily

Homeowner Phone Calls and Customer Service calls

Other Duties as Assigned by Manager

QUALIFICATIONS :

• One year of general office experience in a professional environment preferred.
• High School Diploma required; college degree a plus.
• Multi-task oriented with very close attention to detail and accuracy.
• Ability to work confidently and professionally with Company managers.
• Computer literate. Experience with Microsoft Word, Microsoft Excel, Microsoft Outlook, and PowerPoint.
• Able to deal with a variety of customers professionally and cheerfully, even under pressure.
• Possess a general clerical aptitude and basic knowledge of record keeping.
• Provide strong problem solving abilities.
• Maintain confidentiality and discretion as a rule.
• Able to understand and follow simple oral and written instructions and adhere to prescribed departmental routines.
• Homebuilding experience a plus

Highland offers a competitive benefit package, including excellent medical / dental / prescription benefits, Employee Stock Ownership Plan, 401(k), new home purchase discounts, & more all in a business casual atmosphere! Join the company that recognizes & rewards the people who create their success.

Highland Homes is an Equal Opportunity Employer.