Job Description
Job Description
We’re looking for an enthusiastic, professional Receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization.
Other responsibilities include answering phone calls and emails, making travel arrangements, scheduling emails, managing mail and deliveries, and other assignments as needed to ensure efficient business operations.
Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization.
If this sounds like you, apply now!
Compensation : $22 hourly
$22 hourly
Responsibilities :
- Assist with other administrative tasks, such as data entry, copying, filing etc.
- Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
- Respond to incoming phone calls and emails and make sure the right people receive all important information
- Ensure the security of the building by having visitors follow necessary sign-in protocol
- Organize company trips and handle employee travel itineraries to ensure off-site events go well
Role Overview :
As the Front Desk Receptionist, you'll be our patient's first and last point of contact, ensuring smooth operations and a positive customer experience.
Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners.
Key Responsibilities :
- Manage online booking and charting systems
- Greet patients and staff warmly, answer calls / emails, and handle payments
- Coordinate appointment scheduling and practitioner calendars
- Maintain office setup, including prepping and cleaning treatment rooms
- Handle phone and email correspondence, data entry, and office supplies
- Support practitioners with patient file updates and room preparation
- Bill insurance
Personal Qualities :
- Warm, personable, and team-oriented
- Positive attitude and professional demeanor
- Dependable, detail-oriented, and health-conscious
- Keen interest in women’s health
Professional Skills :
- Excellent multitasking and organizational abilities
- Strong communication skills and tech-savvy
- Ability to work independently and collaboratively
Qualifications :
- Exhibits working knowledge of Microsoft Office and basic computer skills
- At least one year of receptionist or administrative assistant, experience, or similar preferred
- High school diploma, G.E.D. or equivalent
- Comfortable taking telephone calls and mitigating stressful situations
- Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
About Company
We are a woman-owned and operated acupuncture clinic. Our practice has excelled in women's health, fertility, and pain management for nearly two decades.
Work and train under an experienced expert in a fun, supportive team environment.
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