An Account Manager is an experienced sales professional who concentrates on increasing sales in a particular
geographical area. Sales tactics for the Account Manager usually involve sustaining customer relationships in order to
meet sales goals. Meeting with clients to hear about their concerns with the company product is key to this professional
being an effective liaison. Due to the frequent client contact required of an Account Manager, a person who aspires to this position must have
excellent communication skills. One of the requirements for a territory manager involves being able to be a consultant
to the clients, giving out clear advice on how they can better use the company's products or services to enhance their
businesses.
Roles and Responsibilities :
- Visit prospective buyers and conduct onsite product demonstrations
- Must also be able to consistently meet quarterly sales
- Continue to secure new DA, W / O, and completions rigs in assigned region
- Prepare quotations and disseminate to prospective clients
- Research competitors
- Uncover new channels of opportunity within existing account base
- Prepare and send information packages to prospective clients
- Record all prospect interactions in the CRM tool
- Report weekly sales activities to direct manager
- Ability to learn and remain calm and focused under pressure
- Excellent communication skills oral and written
- Organized, self-disciplined and professional in demeanor
- Ability to close opportunities within existing account base
- Hosts facility tours
- Facilitate needs assessments
- Understand all service lines
- Communicates, monitors and assures proper billing procedures
- Responsible for understanding the Client's organization & structure
Accountabilities and Performance Measures :
- Reviews client history and contacts customer as a follow-up activity
- Achieves maximum sales profitability, growth and account penetration within an assigned territory and / or
market segment by effectively selling the company's services
- Promotes / sells / secures orders from existing and prospective customers through a relationship-based approach
- Demonstrates products and services to existing / potential customers and assists them in selecting those best
suited to their needs
Establishes, develops and maintains business relationships with current customers in the assigned
territory / market segment to generate new business for the organization
- Researches sources for development of existing customers and for information to determine their potential
- Develops clear and effective written proposals / quotations for current customers
- Expedites the resolution of customer problems and complaints
- Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups
- Analyzes the territory / market's potential and determines the value of existing and prospective customers value
to the organization
- Creates and manages a customer value plan for existing customers
- Identifies advantages and compares organization's products / services
- Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the
territory / segment
Supplies management with oral and written reports on customer needs, problems, interests, competitive
activities, and potential for new products and services
Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising
and promotional trends through the reading of pertinent literature and consulting with marketing and technical
service areas
Participates in trade shows and conventions
Internal Job Sheet Facilitation
- Accountable for accurate and timely preparation of job sheets as well as updates
- Responsible for quality and consistency
Reporting :
Reports directly to the Regional Manager