Responsibilities
Essential functions :
- Facilitate daily collections operations, ensuring adherence to established procedures.
- Communicate effectively with clients regarding delinquent accounts, including preparing and sending collection communications and generating reminder statements promptly.
- Negotiate payment plans with clients to facilitate debt resolution.
- Collaborate with attorneys to research, analyze, and resolve collections issues efficiently.
- Provide support to attorneys regarding their accounts receivables, fostering effective communication and problem solving.
- Develop a comprehensive understanding of billing functions and cross-train as necessary.
- Undertake additional billing duties and projects as assigned.
Education and Experience :
- Bachelor's degree required, with a focus on Accounting or Finance preferred.
- 3+ years of experience in client collections.
- Experience working at a law firm.
- Knowledge, Skills, and Abilities :
- Proficiency in Aderant or similar legal billing systems.
- Exceptional oral and written communication skills.
- Strong analytical abilities, including proficiency in mathematics.
- Proficient in MS Office. Willingness to learn new technical systems.
F-PT
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