Search jobs > San Francisco, CA > Director client

Account Director, Client Experience

Weber Shandwick
San Francisco, CA
$105K-$135K a year
Full-time

We are looking for a strong Account Director with both account management and media relations experience to join our West Coast Consumer practice!

Are you a candidate with a passion for working with a range of clients (variety is the spice of life!), who is familiar with the current media landscape across verticals (consumer, tech, business and trade), is in tune with pop culture and who has proven experience leading cross-functional internal, agency and client teams to execute integrated campaigns? Then this role is for you.

The Essentials

  • Thinking : Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals
  • Earned-First Storytelling : Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next
  • Communication : Speaks, writes and edits succinctly and in a compelling manner
  • Leadership : Experience and a love for leading a team of other curious colleagues, clients and agency partners to execute flawlessly and to the highest quality standards
  • Client Service : A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations
  • Management : Strong project management skills with the ability to ensure the team creates and meets deadlines. Works well in a fast pace environment
  • Interpersonal : Plays nice, whether it's on a team, across geographies or independently
  • Technical : Is familiar with Word, PowerPoint, Excel and Outlook - media databases and social tracking tools are a bonus
  • Detail-Oriented : Has a keen attention to detail and a commitment to delivering clear and precise work, whether it's a client-facing email, a strategic deck, a narrative, a recap report - or even just a Slack
  • Spark : Understands what sets themselves apart. And what is means to do good, impactful work.
  • Obsession with Culture : A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences.
  • Financial Acumen : Experience managing clients' budgets and allocating agency resources accordingly

What We're Looking For :

  • A senior account management expert with a minimum of 6-10 years of experience and a background in consumer, consumer-tech, travel, fashion and / or CPG PR
  • BA or BS in Public Relations, Communications, Journalism or related field
  • Strong experience with both large-scale and start-up business environments preferred
  • Client interaction, media relations and industry knowledge
  • Effective team supervision, mentorship and leadership
  • Excellent communication / presentation skills; verbal and written
  • Management of earned media campaigns including thought leadership, product launches, earned-first creative campaigns, and more
  • Ability to counsel senior clients and their executives with flawless earned media strategy and creative storytelling
  • Manage clients, team resources and deliverables around major campaigns and programs.
  • Can integrate earned media strategy seamlessly with digital, social and paid
  • Experience in new business development and organic business growth efforts in support of new business pitches

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays - Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit

California / Washington Salary range : $105,000 - $135,000

  • Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position;
  • market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees);

as well as the employee's / applicant's background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

LI-JP1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppA redacted .

This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website.

Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

30+ days ago
Related jobs
Promoted
Circa - IPG DXTRA
San Francisco, California

Leads accounts with multiple work streams and team members, as appropriate for size of account or office. Mobilizes diverse, integrated teams of specialists including media, digital and creative, and to deliver comprehensive client programming; supports and partners with team members to build and gr...

Promoted
Weber Shandwick
San Francisco, California

We are looking for a strong Account Director with both account management and media relations experience to join our West Coast Consumer practice!. Are you a candidate with a passion for working with a range of clients (variety is the spice of life!), who is familiar with the current media landscape...

Promoted
VirtualVocations
Oakland, California

A company is looking for a Client Experience Account Manager for a remote contract position. ...

eClerx
San Francisco, California

Account Director/Client Engagement . Martech and/or Analytics, working with large Enterprise accounts in a client facing role with revenue responsibilities. Experience working with VP/Directors/Leaders of marketing, analytics, web/digital and marketing operations teams. The eClerx Digital Americas t...

Promoted
Belmont Village
Berkeley, California

The Area Director of Operations is responsible for the execution of key business and strategic objectives for Belmont Village Communities in an assigned area. Belmont Village Senior Living is growing! We are now recruiting an experienced Area Director of Operations to oversee multiple senior living ...

Promoted
UC San Diego
Oakland, California

Associate Director of CommUnity Care Operations - 131033. The Associate Director will partner with the Regional Medical Director of Express Care and Occupational Medicine to develop an expansion program for CommUnity Care Occupational Medicine, as well as integration into existing and future clinica...

Promoted
Donnelley Financial, LLC
San Francisco, California

The ActiveDisclosure Account Manager at DFIN is a member of the sales delivery team for the ActiveDisclosure product line. ...

Promoted
VirtualVocations
Oakland, California

A company is looking for a Director of Operations Finance to provide financial support to the North America Operations organization. ...

Promoted
Capital Group
San Francisco, California

Site Services & Operations Manager. The Site Services & Operations Manager will be based out of our San Francisco office and will be responsible for providing an exceptional experience to all staff and visitors, ensuring we are Enriching the Experience Working at Capital for our associates and clien...

Promoted
Odoo Inc
Brisbane, California

Jobs Customer Success Manager - San Francisco8000 Marina Blvd #300, Brisbane, CA 94005, United StatesSales / Direct Customer SuccessOdoo ERP system is enterprise resource planning software used company-wide for the management of business processes. The Customer Success Team is helping customers acro...