Job Description
Allied Universal is hiring a Branch Support Specialist. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform / equipment management, and unemployment claims.
This hands-on position is responsible for branch-level administration.
RESPONSIBILITIES : Branch Support Specialist for Atlanta, GA (Lenox Branch Office, NOT a remote position)
- Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
- Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
- Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
- Assist with the workers’ compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor’s notes and return to work programs
- Receive initial notices from employees and supervisors for leave of absence requests / needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
- Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
- Receive inquiries from outside vendors on unemployment claims
- Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
- Coordinate employee relations programs under the direction of Corporate Human Resources
QUALIFICATIONS :
- High School diploma or equivalent
- Prior work experience in a professional administrative environment
- Able to focus and multi-task in a busy environment
- Ability to successfully handle stressful situations in a calm and professional manner
- Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
- Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
- Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
PREFERRED QUALIFICATIONS :
- College degree in business, human resources, or related field of study
- Human resources and / or recruiting experience
- Experience using iCIMS or other Applicant Tracking System
- Experience using WinTeam or other Human Resources Information System
- Experience using DOMO or other business intelligence tool
BENEFITS :
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
30+ days ago