A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers.Key Responsibilities : Resolve IT-related issues for customers in a fast-paced corporate environmentUtilize remote support software and ticketing systems to document and escalate issuesPerform a variety of tasks requiring creativity and judgment to achieve goalsRequired Qualifications, Training, and Education : High School DiplomaCompTIA A+ CertificationAt least three years of experience in a corporate environment with Microsoft TechnologiesCustomer service backgroundExperience in a high-volume Call Center, Help Desk, or Customer Service environment
Help Desk Specialist II
A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...
Help Desk Support Specialist II
We are seeking a skilled Help Desk Support Specialist II to provide technical support for a wide range of IT issues with a focus on Microsoft Azure, Office 365, and Dynamics 365 environments. Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accura...
Application Help Desk Specialist
A company is looking for an Application Help Desk (Support Specialist) to assist customers with technical issues related to radiology software. ...
Help Desk Specialist
As a Tier 1 Help Desk Support team member, you will be the first point of contact for our employees and clients, assisting them with technical issues, resolving IT-related problems, and providing general support for software and hardware systems. Maintain thorough documentation of all help desk acti...
Help Desk Technician Tier II
Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service. Provide support to interoperable and integrated standard common user office automation desktop software as approved for use by the Army Golden Master program. Provide...
Bilingual Help Desk Specialist & Contact Center Rep
The Bilingual Help Desk Specialist & Contact Center Representative is responsible for supporting the Benefit & Employee Services Team and utilizing Workday and Zendesk ticketing technologies. ...
Help Desk Support Specialist
W2 6-month contract + potential for extensions/conversion to full-time.This position is a 40-hour/week contract role responsible for providing tech support through phone and web portal requests.You will be responsible for taking calls, creating, and managing detailed tickets, and following up on tic...
Help Desk Support Specialist
Sanapptx is seeking a Level 1 - Help Desk Support Specialist to join our dynamic IT team. Ability to diagnose and resolve basic technical issues related to desktops, laptops, servers, and networking. ...
Help Desk Support Specialist
A minimum one (1) year of experience as a Help Desk Specialist with broad technical knowledge of troubleshooting and resolving a wide variety of complex user problems. A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locatio...
Help Desk Specialist I
Document and track the details of the issue, status and resolution, using the help desk tracking application. ...