Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company.
Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.
In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture ...
Job Description
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company.
Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.
In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and / or eliminating the demands to travel.
Key Responsibilities :
Contact Center and IPT Voice Specialist / architect will have a deep understanding of contact center technologies, including UCCE, Recording Server, ACD, Skill Groups, IVR, and CVP, Cisco Unified Communications Manager (CUCM), Session Initiation Protocol (SIP), H.
323, Media Gateway Control Protocol (MGCP), Voice Gateways (VGs), SBC, and Cisco Unity Connection (CUC)
- Responsibilities will include designing, providing technical support, troubleshooting issues, and implementing new features and enhancements for Contact Center environment and voice over IP (VoIP) solutions
- Possible occasional travel to Memphis
Qualification
Basic Qualifications :
- Minimum 6 years of Enterprise Network Services experience
- Possible occasional travel to Memphis
- Bachelors Degree
Preferred Qualifications :
Cisco Voice Experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location
California - $57.30 to $77.30 / hour
Colorado - $57.30 to $77.30 / hour
District of Columbia - $57.30 to $77.30 / hour
Maryland - $57.30 to $77.30 / hour
New York - $57.30 to $77.30 / hour
Washington - $57.30 to $77.30 / hour
Locations