Logistics Claim Specialist (Bilingual in Korean/ English)

Woongjin, Inc
Dalton, Georgia, United States
Full-time

Job Description

We are seeking a proactive Logistics Claim Specialist to join our team in Dalton, Georgia. The primary responsibility of this role is to manage and resolve irregular situations in logistics operations, such as damages, losses, and discrepancies.

This includes overseeing claim processes and collaborating with internal teams and external partners to ensure timely and effective resolutions.

Key Responsibilities :

  • Lead the resolution of irregular logistics situations , including damages, losses, and discrepancies, by identifying root causes and implementing corrective actions.
  • Report issues to customers promptly and work with them to determine liability and responsibility.
  • Collaborate with internal teams to ensure the efficient handling of all logistics-related claims.
  • Negotiate with external partners regarding claims and responsibility for irregular situations.
  • Maintain accurate and timely documentation and reports related to damages, losses, and claims.
  • Support continuous improvement initiatives to reduce the occurrence of irregularities and improve logistics processes.

Qualifications

  • Strong understanding of logistics operations, with a focus on managing and resolving irregular situations.
  • Excellent problem-solving and analytical skills, with the ability to resolve issues efficiently.
  • Strong communication and negotiation skills, with the ability to collaborate effectively with internal teams and external partners.
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Bilingual in Korean and English required.

Preferred Qualifications :

  • Experience in claim processing or logistics-related customer service.
  • Familiarity with the manufacturing industry and production plant logistics operations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

NO C2C

24 days ago
Related jobs
WJ & Company
Dalton, Georgia

We are seeking a proactive Logistics Claim Specialist to join our team in Dalton, Georgia. This includes overseeing claim processes and collaborating with internal teams and external partners to ensure timely and effective resolutions. Collaborate with internal teams to ensure the efficient handling...

Woongjin, Inc
Dalton, Georgia

We are seeking a proactive Logistics Claim Specialist to join our team in Dalton, Georgia. This includes overseeing claim processes and collaborating with internal teams and external partners to ensure timely and effective resolutions. Collaborate with internal teams to ensure the efficient handling...

Promoted
CJ Logistics America
Dalton, Georgia

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. We p...

Qcells
Dalton, Georgia

The Logistics Specialist II is responsible for the coordination of logistics activities by the 3PL and assists in managing the Logistics Team. Day-to-day monitoring of the activities by the 3PL regarding the processing of inventory receipts, storage, cycle counting, kitting, pick & pack, and deliver...

CJ Logistics
Dalton, Georgia

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. We p...

CJ Logistics America
Dalton, Georgia

As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. We p...

Woongjin, Inc
Dalton, Georgia

This role will provide valuable experience in logistics, inventory management, and customer service while working in a fast-paced environment. Input, update, and maintain data in the SAP/ERP system related to inventory, shipments, and warehouse operations. Maintain organized records of bills of ladi...

Geopaq Logic
Dalton, Georgia

We are seeking a proactive Logistics Claim Specialist to join our team in Dalton Georgia. This includes overseeing claim processes and collaborating with internal teams and external partners to ensure timely and effective resolutions. Lead the resolution of irregular logistics situations including d...

Datasite
Georgia, USA
Remote

You will be tasked with not just answering questions but using critical thinking and problem-solving skills to go above and beyond to provide the best client experience. Strong communication skills, especially in explaining technical terms in a way that non-technical individuals can understand. Util...

Geopaq Logic
Dalton, Georgia

We are seeking a proactiveLogistics Claim Specialist to join our team in Dalton Georgia. Position:Logistics Claim Specialist(Korean). Strong understandingof logistics operations with a focus on managing and resolvingirregular situations. Bilingual in Korean and Englishrequired. ...