Search jobs > Burbank, CA > Director of incident
A company is looking for a Director of Incidents and Escalations.Key ResponsibilitiesLead and coordinate the resolution of major incidents and ensure efficient communication during outagesServe as the primary escalation point for complex customer issues and manage customer expectationsDesign and implement best practices for incident management to enhance operational efficiencyRequired Qualifications10+ years of experience in a technical support or operations role, with at least 5 years in a leadership positionStrong understanding of computer storage technologies and infrastructure managementBachelor's degree in a technical field;
an MBA or relevant master's degree is a plusITIL certification or similar in incident management and service delivery is highly desirableWillingness to participate in 24 / 7 on-call rotations
Director of Development, Graduate Division & Student Support Initiatives
When you join us as our Director of Development for UCLA’s Graduate Division & Student Support Initiatives (SSI), you will become part of a dynamic, collaborative and innovative team committed to furthering the success of our students and the priorities of our Graduate Division and SSI. Working ...
Director of R&D Business Development
Work with the CTO and VP of engineering to identify technical development priorities and roadmaps and help with the implementation of those roadmaps. Hands-on management experience with wireless system design and working knowledge of simulation tools such as MATLAB and C. Working with the CTO and th...
Director, Data Science and AI - IS Clinical Research - Full Time 8 Hour Days (Exempt) (Non-Union)
Promote a culture of continuous learning and adapting by evaluating and adopting new emerging technologies, tools, and methodologies that enhance the data and AI capabilities and performance of the team and the organization. When extending an offer of employment, the University of Southern Californi...
Director of Sustainability and CSR, Los Angeles Convention Center
The Director of Sustainability and CSR will build on a robust sustainability program including, but not limited to, developing and executing resource recovery and material circularity programs, promoting educational and engagement campaigns, and working directly with clients to support green operati...
BHI Director of Development and Communications
As the first person in this role, the Director will establish and oversee the growth and management of a portfolio of philanthropic and government funding partners, while also leading the communications strategy to enhance BHI’s brand and support long-term sustainability. This position will involve ...
Director of Student Recruitment & Enrollment
KIPP SoCal Public Schools is seeking a dynamic and experienced Director of Student Enrollment and Recruitment to lead the Student Recruitment and Enrollment team and manage the student recruitment efforts across our twenty schools. The Director of Student Enrollment and Recruitment will be responsib...
APP Director of Risk and Quality - Los Angeles Area- Nurse Practitioner or Physician Assistant
Join a well-established group in California with over 40 years of dedicated service, focused on providing superb value based care to the many diverse communities of Los Angeles, Orange County and the Inland Empire Areas. Lead and educate a diverse team of providers on risk assessments and quality me...
Director III of Multilingual Learner Services and Parent Engagement - NVUSD
Under the supervision of the Executive Director of Curriculum, Instruction and Multilingual Learner Services, the Director III, Multilingual Learner (MLL) and Parent Engagement will plan, organize, and direct Napa Valley Unified School District (NVUSD) Multilingual Learner Services, including oversi...
Director of Systems and Automation Sales
Design, propose and secure turnkey projects consisting of pallet racking systems, carton flow, pallet flow, pick modules, powered conveyors, material handling equipment and long-term maintenance contracts. We are a full service, one-stop-shop Material Handling Solutions Company providing new, used, ...
Director of Sales and Marketing
The ideal candidate will have a minimum of 10 years of hospitality-related sales experience and previous Director of Sales and Marketing experience in a luxury or lifestyle market. The Director of Sales and Marketing will oversee the daily operations of the Sales Team including the solicitation of b...