Bellman

Title : Bellman

Reports to : Director of Front of Office

Who We Are

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage.

Our public dining options include Cecconi’s, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.

The Role

We are on the lookout for a dynamic Bar Manager to join our team and report directly to the Head of Bars. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service.

Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Main Duties

• Conducting the Bell service activities such as luggage service upon guest's arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.
• Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any.
• Extend warm welcome and appreciation to every guest / patron at any customer approaching by greeting.
• Rooming the guest in a professional way, which includes addressing the guest by name, holding the lift for guest, and extending hotel introduction to guest, etc.
• Having knowledge in relating to hotel products, events, and promotion, playing the role of salesmanship by doing their effort to sell the hotel at each customer contact.
• Assisting in arranging the transportation for a guest.
• Being responsible for the cleanliness of the counter and the surrounding environment.
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform.
• Performs other duties as assigned by supervisor / manager.

Requirements

• A minimum of 1 years of experience in a fast paced and professional environment
• Proven success of champion of the culture, facilitating excellent communication and engagement
• Team focused with an understanding of the bigger picture and how you can contribute
• Able to effectively manage different stakeholders and be persuasive
• Must be able to pick up overnight shifts.

Physical Requirements :

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast-paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Must be able to use step ladder.

Our Doors Are Yours to Open

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.