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Remote Call Center Representative

VirtualVocations
Santa Clara, California, United States
Remote
Full-time

A company is looking for a Call Center Representative - Remote.Key Responsibilities : Provide knowledgeable responses to basic client questions and escalate complex cases as neededSolve client problems, update account history, and ensure resolution of inquiriesCollaborate with team members and clients to efficiently process client inquiriesRequired Qualifications : 2 or more years of customer service experience in any industryKnowledge of basic help desk software, computer software, and Microsoft Office applicationsAbility to understand team dynamics and identify correct stakeholders to resolve client inquiries

4 days ago
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