Classification Summary :
Under minimum supervision, may be assisted by entry / junior or intermediate staff responsible for overall systems infrastructure including engineering, implementation and integration, and technical services and support.
Classification Standard Duties :
Designs, implements / installs, maintains, and administers infrastructures including hardware, software, and various configurations.
Monitors overall performance to proactively identify potential issues and tune appropriately. Performs root cause analysis on failed components and implements corrective measures.
Works with others to establish and improve processes and procedures. May have sole responsibility for projects and participate in disaster recovery exercises.
Generally focuses on projects for one of the following disciplines : Unix, Windows, AS400, storage, reporting, testing, middleware, or other software.
Required Education, Experience, Certification / License, Equivalency
Required Education : Bachelor's degree in a related field.; Required Experience : Five (5) years of experience directly related to the standard duties as outlined.
Equivalency : None; Required Certification / License :
Knowledge, Skills and Abilities
KNOWLEDGE : Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals.
SKILLS : short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written.
ABILITIES : develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative;
organize and direct activities.
Job Duties and Responsibilities
Infrastructure : Design, implement, maintain, and secure all services regarding authentication, authorization, networking, storage, management, and cloud resources.
System Management : Building support tools to report and manage client, server, and equipment.
Research Support : Building and implement services to support various research.
Backup : Design, implement, and maintain backups for client, servers, and equipment.
Preferred Qualifications
Special Requirements of the Position
Department Contact : Marcus Krohn, (575) 6463305, [email protected]
Contingent Upon Funding : Not Applicable
Bargaining Unit Eligibility : This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Standard Work Schedule : Standard (M-F, 8-5)
If Not a Standard Work Schedule :
Working Conditions and Physical Effort
Environment : Work is normally performed in a typical interior / office work environment.
Physical Effort : No or very limited physical effort required.
Lifting Requirements : Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk : No or very limited exposure to physical risk.
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