Business Continuity and Disaster Recovery Manager

Job Description

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion.

We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century.

First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This position is responsible for administering the Incident Response / Enterprise Disaster Recovery / Business Continuity Platform (BCP) and implementing process improvement initiatives.

This position is also responsible for planning and conducting regular mock disaster exercises to test the adequacy of existing plans and strategies as well as acting as the coordinator for continuity efforts after a disruption event.

Additionally, this position will support the Information Security Office in areas of enterprise security documents (policies, standards, baselines, guidelines and procedures).

Duties & Responsibilities

Ensure Business Continuity / Disaster Recovery (BC / DR) plans are created and / or updated and are improved to meet Company's needs.

Validate plan changes with live tests and tabletop exercises with various business units.

Conduct meetings with all departments on a rotational basis to determine BC / DR readiness. Interface with designated company departmental Business Continuity representatives to assist them in BC / DR plan development.

Maintain any tools associated with the delivery of these duties.

• Identify enterprise-wide Business Process Workflows and develop contingency plans to ensure minimal disruption during incidents.
• Participate in the creation of enterprise security documents (policies, standards, baselines, guidelines and procedures) under the direction of the Information Security Officer and / or senior team members, where appropriate.
• Lead digital resiliency efforts and provide clear understanding of the threat landscape at large resulting in strengthened business processes and enhanced outcomes.
• Work with Senior Leaders to relay risk areas and the importance of BC / DR planning.
• Present findings and results of risk analysis, tests and assessments to Executive Leadership.
• Responsible for all BC / DR training programs for all departments and locations, documenting any gaps discovered, and facilitating closures as needed.
• Responsible for the Incident Response Plan that addresses disruption scenarios for the business.
• Serve as the senior enterprise advisor for all BC / DR functions and deliverables.
• Lead efforts on the development and delivery of emergency response programs.
• Translate strategic and operating plans into meaningful direction of projects, goals, priorities and activities; delivering on strategy through quality execution and best practice adaptation.
• Capture, analyze, and understand the Bank's internal environment, team dynamics, and talent capabilities to address organizational refinement, agility and growth.
• Provide on-call support for end users for all in-place security solutions that are partially or wholly operated by the InfoSec team.
• Provide a structural and consistent approach to ensure that individual business unit development plans are in place, performance management is consistent, performance management process is respected and followed, and coaching and feedback are provided on a regular and dynamic basis.

Qualifications

• Bachelor's degree or equivalent experience with emphasis on Computer Science required.
• Certification in Business Continuity and Disaster Recovery, such as Certified Business Continuity Professional (CBCP) from the Disaster Recovery Institute International (DRII), preferred.
• Certifications in security-related practices or technology a plus.
• Minimum of 5 years of demonstrated experience managing Business Continuity and Disaster Recovery efforts and programs in medium sized companies required.
• Financial Services experience preferred.
• Prior BCP / BIA planning and leadership skills with a financial institution or financial services provider.
• Strong organizational and planning skills.
• Strong verbal and written communication skills, professional presentation, organizational skills and a proactive customer service approach.
• Ability to effectively communicate with internal customers and co-workers at all levels within the organization.
• Must be able to work both with a team and independently. Proven competencies in conflict resolution, leadership, adaptability and coordination.
• Proficient in Microsoft 365, Word, Visio, PowerPoint, and Excel.
• Familiarity using Excel for ETL purposes to update data sets originating outside of the BIA / BCP solution tool.
• Familiarity with electronic banking technologies and applications a plus.
• Working knowledge / expertise with Recovery Planner preferred. Other BIA / BCP solution tools such as Fusion Risk Management, Metric Stream, Strategic BCP, Continuity Logic, etc.

as an alternative to Recovery Planner are useful.

• Some travel may be required throughout the Bank's network of offices as needed for training, tabletop exercises as well as facilitating management of actual incidents.
• Typical schedule M - F, 8 : 00 a.m. to 5 : 00 p.m. Some weekend and after-hours work may be required based on business need.
• Punctuality is required to maintain First American Bank's customer service standards.
30+ days ago