Senior Manager, AMCB Third Party Risk Office Relationship Manager

Description

Senior Manager, AMCB Third Party Risk Office Relationship Manager oversees and leads a highly complex and diverse governance and control function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business governance and control areas, the broader organization and enterprise control functions.

Depth & Scope :

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required

Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results

Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices

Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise

Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas

Sets operational team direction and collaborate with others to execute on common goals

Focuses on longer-range planning for functional area (e.g. 12 months or greater)

Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy

Manages and plans activities that require alignment across multiple areas

Leads the implementation of regulatory change management and provides guidance to the team in the development and / or integrated implementation of policies / procedures / changes across multiple business / functional areas

Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness;

recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management

Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area

Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership

Forecasts programs / initiatives and demand, and coordinates prioritization of the portfolio / initiatives with key stakeholders

Provides functional / business level communications to ensure messages to stakeholders and / or employees are consistent, appropriate and aligned to business risk strategies and executive management direction

Provides direction to complex, wide ranging enterprise or cross-function / business projects as a SME and participates in designing, testing, and implementation of solutions

Education & Experience :

4-year degree or equivalent experience

10+ years of related experience

Demonstrated track record of cost, quality and schedule control of projects

Proven ability to effectively manage projects

Strong negotiation and conflict resolution skills

Detail oriented

Ability to exercise sound judgment

Excellent oral and written communication skills

Strong teamwork and client skills

Highly motivated

In-depth knowledge of construction standards, work methods, equipment and materials, operating practices and applicable codes

PC proficiency in MS Access, MS Word, MS Excel

Highest personal & professional integrity & standards, & advance TD's vision & protect the brand

Excellent judgment, including achieving the right risk / reward balance

Transparent communicator & respected TD representative, both internally and externally

Advance TD's leadership development, employee experience & diversity agenda

Role-models behaviors consistent with TD's leadership profile

Preferred Qualifications :

Relationship manager and trusted advisor providing guidance and challenge on third party risks and controls for Business Segment / Corporate Area they support and EVMO leadership.

Advise, guide, support and challenge business owners on pre-contact & post-contract activities and manage the relationship

Identify, assess, monitor, report on and help prioritize the remediation of 3rd party risk and control gaps or issues including playing a lead role in risk and control assessments.

Accountable for respective Segment / Corporate area's third party risk reporting, monitoring and supporting remediation for the enterprise.

Collaborate with partners by providing expertise to enable informed decisions in alignment with the overall risk tolerance.

Partner with CSOC / CSIRT to support, respond and action third party cyber security incidents

Partner with VMOs and TPRO COEs to continuously improve control environment

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .

Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.