A company is looking for a Hands-On Technical Support Lead Engineer specializing in network security products.Key Responsibilities : Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product improvementRequired Qualifications : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience5+ years of experience in technical support or engineering roles, with at least 2 years in a leadership capacityExtensive hands-on experience with network security products such as firewalls and VPNsStrong knowledge of networking protocols and security best practicesIndustry certifications such as CCNA, CISSP, or CEH are highly desirable
Technical Support Lead Engineer
Key Responsibilities:Lead and mentor the technical support team in troubleshooting complex customer issuesServe as an escalation point for high-priority technical issues involving network security productsCollaborate with cross-functional teams to communicate customer feedback and drive product impr...
Technical Support Engineer
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An outstanding candidate will have previously been the “go-to” network engineer, system ad...
Technical Support Engineer
A company is looking for a Technical Support Engineer (Tier 3). ...
Technical Support Engineer
The Technical Support Engineer’s role is to ensure proper computer operation so that end users can accomplish business tasks. Founded in 1932, McLarens is a leading independent global insurance services provider with offices and operations located around the world. With a focus on complex, commercia...
Technical Support Team Lead
A company is looking for a Team Lead, Technical Support to oversee a team of technical support engineers and manage customer interactions. ...
Technical Support Engineer APM & Java (Remote PST/MST Time Zones)
Technical Support Engineer Req ID FY|COS|#7 Location(s) Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; Renton, Washington, USA; Seattle, Washington, USA; Vancouver, Washington, USA; Work arrangement(s) Fully Remote (works exclusively from home) Your opportunity As a New Relic Suppo...
Mechanical Design Engineer II
This position is responsible for the delivery of engineering services, from conceptual design through construction completion of HVAC, Plumbing, and other contract services offered by ACCO Engineered Systems. Conduct engineering calculations, energy analysis, economic analysis, selection and layout ...
IT Help Desk Support Engineer
A company is looking for an IT Help Desk Support Engineer. ...
Network Security Engineer
A minimum of six years of recent professional experience in network administration and network security protocols, encompassing both hardware and software. For this position, we seek a background in network infrastructure, including routing, switching, telephony and video and the accompanying hardwa...
Remote - Leaves & Accommodations Administrator-1
Leaves & Accommodations Administrator-1. As a Leaves of Absence and Accommodation Administrator at PENA, you will provide critical administrative support to the Leaves & Accommodations (L&A) team. The ideal candidate will have strong organizational skills, experience with HR systems like...