We are looking for a high-energy, strong, and organized leader with a positive mindset who
can collaborate efforts, ideas, and passion to help the brand achieve its mission. As
Center Manager you will be responsible for all aspects of daily operations with a
focus on achieving sales goals and delivering exceptional customer service.
Requirements :
Proven track record of success with sales and team building and the ability to work
a flexible schedule including days, evenings, and weekends
College degree in a related field or 2 years minimum prior background in retail
management, marketing, or sales (required)
Ability to set goals, prioritize work, analyze business performance, bring new
ideas to the table, and delegate effectively.
Problem solver who can think on their feet, bring people to compromise, and
resolve conflict.
Establish trust and confidence, and develop positive relationships with employees,
members, and guests.
Have a strong customer service orientation & be able to communicate effectively
with clients, vendors, franchise owners, and regional developers.
Possess excellent leadership skills, and the ability to motivate and inspire staff, and
develop a strong team culture.
Maintain client confidentiality.
Exhibit proficiency in retail / service sales goals, and interpreting progress and trends in
sales reports.
The Role :
Ensure the center delivers an exceptional experience to every guest while
following all policies and protocols
Work side-by-side with the district manager to make a profitable business
decisions
Clearly communicate business goals, contests, and performance expectations to
all team members
Lead and inspire by example in all interactions with guests and team members
Drive this top-performing location to break national company records
Infuse the team with a passion for creating outstanding customer experiences
Foster a positive work environment that encourages ideas and innovative
problem-solving
Coach performance through available metrics and encourage associates and
professional growth through achievement and accountability
Benefits :
Generous uncapped commission and bonus structure
Medical, dental, and vision insurance plans
Paid time off
401K
A fun, well-managed, successful work environment
Career Growth opportunities
Employee discount on retail products and services
Company perks
Lively atmosphere
On-the-job training
Safe work environment
European Wax Center began as a family-owned business. Since 2004, we've provided our guests with a first-class waxing experience centering around :
- Our proprietary Comfort Wax®
- Private waxing suites
- A crisp, clean environment
- And the most professionally trained estheticians in the industry
From day one, we've been putting our values into action to delight our guests with an exceptional waxing experience.
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