Hotel Front Desk Night Auditor

Homewood Suites Raleigh
Raleigh, NC, US
Full-time
Part-time

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.

We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Full Time & Part Time

Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required

Proficiency with computers is required; experience with reservation and accounting software is desired

Excellent customer service and communication skills are required

Flexible overnight hours are required

High school diploma or equivalent required; some college preferred

Perform additional bookkeeping, administrative, and accounting procedures as required

Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process

Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed

Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Make sure every hotel guest has a pleasant stay

30+ days ago
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