New/Used Car Sales Manager

At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people.

That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers.

We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.

Benefits

• Medical and Dental
• 401(k) available
• Paid Time Off
• Competitive Pay
• Life Insurance
• Positive work environment with opportunities for career advancement.

Responsibilities

• Lead, mentor, and motivate the sales team to achieve individual and collective sales targets.
• Provide exceptional customer service and resolve any escalated issues promptly.
• Collaborate with other departments to streamline operations and improve overall efficiency.
• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process.
• Establish trust among customers to establish strong network of clientele and prospects.
• Provide support to sales staff and assist in closing deals.
• Conduct regular sales meetings and training sessions to enhance team performance.
• Demonstrate leadership by setting a clear vision and goals for the sales targeted performance.
• Engage and motivate the team to achieve key goals, performance expectations and standard methodology processes
• Drive business through a high-level of involvement in day-to-day operations.
• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing.
• Partner with General Manager plan and run vehicle inventory.
• Assist in running controllable expense elements for the New and Used Vehicle Departments.
• Analyze business metrics to resolve shortfalls and implement action plans to elevate performance.
• Monitor market trends, competitor activities, and customer preferences to identify opportunities for growth.

Qualifications

• Proven experience in automotive sales, with at least 3 years in a managerial role.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong leadership abilities.
• Excellent communication, negotiation and customer service skills
• Passionate about training sales team members and operating within a reciprocal environment
• Enthusiastic personality with high-energy attitude
• Ability to boost morale during the sales workday and improve profitability
• Organization and follow-up skills
• High School diploma or equivalent
• Clean driving record and valid driver’s license

Join our team and become a part of our success story! If you are passionate about automotive sales and posses the skills and experience we are looking for, we encourage you to apply by submitting your resume and cover letter.

We look forward to welcoming you to our team at Hiley Mazda of Burleson.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.