Position Overview :
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility.
Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR).
Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services.
Gains confidence and cooperation from the patient, their family / support group, and other healthcare providers through competent job performance and effective communication.
Adheres to all organizational, local / state / federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
May also be responsible for performing specific tasks and / or orient other staff to the department.
Schedule : Monday - Friday 8 : 30 am - 5 : 00 pm (subject to change)
Travel may be required between Van Ness & Valencia Street locations
Job Description : EDUCATION :
EDUCATION :
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education / experience
TYPICAL EXPERIENCE :
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE :
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient’s Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
LI-GO1
Job Shift : Days
Days
Schedule : Full Time
Full Time
Shift Hours : Days of the Week :
Days of the Week : Monday - Friday
Monday - Friday
Weekend Requirements :
None
Benefits : Unions :
Unions : Position Status :
Position Status : Non-Exempt
Non-Exempt
Weekly Hours : Employee Status :
Employee Status : Regular
Regular
Number of Openings :
Sutter Health is an equal opportunity employer EOE / M / F / Disability / Veterans.
Pay Range is $28.59 to $35.73 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled.
Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs.
Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.
Patient Services Representative
Patient Services Representative. Patient Services Representative. The PSR serve as front-line phone staff and "navigators" for our patients, their caregivers and other healthcare entities in our busy Patient Services Call Center. Verifies current demographics and insurance information with every pat...
Patient Services Representative II, Cardiology
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake p...
Patient Services Representative Lead
Will collaborate with Patient Services Supervisor and Patient Services Manager to ensure highest level of customer service to Patients so they can access the services of LifeLong Medical Care. Patient Services Representative Lead. Patient Services Representative. The PSR Lead serves as the backup fo...
Patient Service Representative
As a Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Greet and welcome patients with professionalism and warmth. Schedul...
Phlebotomist Patient Services Representative (onsite)
The Phlebotomist Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The Phlebotomist Patient Services Representative I (PSR I)...
Patient Services Representative II, Psychiatry
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake p...
Patient Access Services Representative - Req #5825- ED - Per Diem Evenings (Various Shifts/Hours)
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Previous work experience in an inpatient or outpatient admissions setting o...
Patient Service Representative II - SOCCI Physicians Support
The Patient Service Representative II (PSR II) will follow established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. Duties may...
Patient Access Services Representative- Req #5992 - ED - Per Diem Evenings (Various Shifts/Hours)
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Previous work experience in an inpatient or outpatient admissions setting o...
Practice-Patient Services Representative, SeaView Laguna Hills
The Practice Patient Services Representative is responsible for greeting, assisting and directing patients and their families through the appointment check in process. Interacts with providers, practice staff, and billing representatives. ...