Customer Success / Ad Operations Manager

Who We Are

Verve Group has created a more efficient and privacy-focused way to buy and monetize advertising. Verve Group is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is.

With 13 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve Group's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms.

Verve Group is a subsidiary of Media and Games Invest (MGI). Learn more at www.verve.com.

Dataseat (now part of Verve Group) was founded in 2019 by two industry veterans who wanted to solve some of the biggest challenges in the industry : giving app developers and agencies the tools to take programmatic advertising in-house, with complete control and transparency, and leverage programmatic as a strategic advantage.

The company provides a Bidder or DSP as a service to App marketers to in-house programmatic media buying for user acquisition and re-engagement as well as SDKs for gaming companies to use for cross promo and direct deals.

Learn more at www.dataseat.com.

Who You Are

Do you know all the nooks and crannies of online advertisement campaigns? Would you like to expand your analytical knowledge with client-facing skills?

Then, this is your exciting opportunity to learn from our industry experts and grow together with our Customer Success team! You will be working with our most strategically forward-thinking clients managing complex relationships to deliver growth for both Dataseat and our advertisers.

What You Will Do

• Analyze, monitor, optimize, and improve programmatic campaigns
• Create status reports, performance analyses, and forecasts
• Manage existing accounts with end-to-end responsibility
• Manage and grow a large book of mobile advertiser accounts
• Build and further develop strong long-term relationships with our advertisers
• Become a trusted advisor for our advertisers and help mobile marketers to achieve their goals
• Analyze and match Dataseat advertising solutions to customers' needs
• Provide educational resources and support for advertisers
• Stay up-to-date on industry trends, companies, and opportunities
• Execute in a fast-paced, constantly changing, team environment

What You Will Bring

• At least 3 years of hands-on experience in Ad Operations, Campaign Management
• Familiarity with Mobile Advertising Technology, key metrics, key stakeholders in the ecosystem
• Ability to analyze, extract, and clearly communicate insights from complex data sets
• Problem-solving and data-driven mindset, being proactive in improving processes and tools
• Excellent organizational, multitasking skills
• Must enjoy working collaboratively across multiple teams, as well as speaking directly to clients
• Good interpersonal and persuasive skills across all levels

What We Offer

• Join one of the top privacy-first omnichannel ad platforms and gaming companies
• Be part of a multicultural team (55+ nationalities) that is bringing advertising to the next level
• Benefit from working with some of the most experienced professionals in our industry and constantly grow with us
• You will learn and evolve in an empowering environment characterized by entrepreneurial actions
• Responsibility, independence, and an opportunity to participate in projects that have a significant impact on Verve Group's success
• 3 Wellness days per year to help you maintain your well-being (in Q1, Q2 and Q3 after min. 90 days of employment)
• Enhance your professional skills with a yearly training budget and improve your language skills through German and / or English classes.
• Work and Travel Program (monthly raffle after 2 years of employment)
• We are happy to build a great team together and we appreciate your help through our Employee Referral Bonus
• Align your interests with the company's success and take part in our Employee Shares Purchase Plan
• You will be entitled to 12 holidays per year and unlimited PTO in addition to any of the public / bank holidays
• 401(k) Retirement plan with company match
• Comprehensive benefits package including Medical, Dental, Vision, Disability and Life Insurance
• Personalized Benefits Platform; with a budget of 100 USD / month, you can choose the benefits that fit you best from the following options :
• Internet allowance
• Meal plan services
• Spa services
• Fitness classes & subscriptions
• Travel credits
• You receive support from us through our Employee Assistance Program and Parental Leave
• Medical & Dependent Care FSA & Commuter Benefits
• Accident Insurance, Pet Insurance and Identity Theft Protection

Verve Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The OTE salary range for this position is USD 90-120K per annum. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

LI-Hybrid