Crothall Healthcare
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry.
Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016.
A division of Compass Group USA, we have more than 26,000 team members. Our core services include : Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at .
Salary : $100000 - $115000 / year
Other Forms of Compensation : Eligible for annual bonus
Pay Grade : 15
Job Summary
As an Environmental Services Project Manager, you are responsible for support assignments for prospective, new, and existing environmental services accounts.
As a support resource, you will be assigned to conduct surveys of potential client facilities, assist on presentations, plan and execute start-ups of new business, audit and / or re-engineer existing accounts, recruit and train management or hourly personnel, and perform other operations, program development, teaching, research or troubleshooting assignments.
This position is 100% travel and supports hospitals in Illinois, Indiana, Michigan, Colorado, Wisconsin, Montana, South Dakota and Wyoming.
The person in this role must reside in one of these states.
Key Responsibilities :
- Proficient in the understanding and operation of corporate operating systems and software tools
- Collects and analyzes facility data including occupancy data and develops appropriate staffing levels based on industry standards, company benchmarking and personal experience
- Surfaces hard to collect data through direct interviews, observation, experience and other methods - skillfully estimates labor components for each function and area;
evaluates and determines capital equipment needs based on staffing and function needs
- Prepares the labor and non-labor costing in accordance with Company guidelines and protocol
- Identifies "hot spots" and program issues to be included in Sales Directors presentation
- Identifies and develops a corrective plan for quality and service issues
- Functions as the Start up Captain for all new accounts; develops the start up plan, coordinates resources and other logistics related to the start up
- Prudently manages resources to meet or beat start up budget
- Implements all Crothall programs according to the proposal, Company standard and costing
- Troubleshoots problem accounts, reviewing system implementation and application; provides support, training and recommendations to the on site management team
- Establishes and maintains "Foundations" level accounts for new and ongoing development of managers
- Provides orientation and management training to existing and new management teams
Preferred Qualifications :
- Bachelor's Degree or equivalent work experience
- Five to eight years Director level experience in hospital housekeeping industry with high customer / client contact required
- Ability to communicate effectively in written format and oral presentations
- Ability to multi-tasks and establish priorities
- Possess a thorough knowledge of contract administration and office procedures
- Proficient in the use of Windows based office software including Microsoft Office, Word, Excel, PowerPoint and Outlook