Library Page - Library for the Performing Arts / Public Programs

Description

The New York Public Library for the Performing Arts (LPA), nestled between the Vivian Beaumont Theater and the Metropolitan Opera at Lincoln Center, is at the center of the performing arts in the performing arts capital.

It is one of the world’s most prestigious research and circulating libraries, illuminating vast international collections through scholarship, education, exhibitions, and programming.

It is an incubator of creativity, home to the performing artist, arts lover and scholar. It fosters the creative works of emerging artists and collects, documents and celebrates established artists, demystifying the creative process through unparalleled collections to the world at large.

Annually, LPA hosts over 200 public programs and 4 exhibitions in 5 spaces across the building, all in service to highlighting its archival holdings and inspiring the next generation of artists and arts lovers.

You will have access to the Library Page Fellowship Program as a Library Page. A career growth development program that empowers youth as they shape their careers.

The Program provides resources to help develop career readiness skills, explore career goals, and provide on-the-job coaching, training, and mentorship.

The library page position for public programs is scheduled for 19 hours per week. Some availability on Monday, Thursday evenings and Saturdays is required.

Schedules are variable based on library needs and may be subject to change.

Key Responsibilities

Under the direction of the Asst. Director, Production & Exhibition Technology & Asst. Manager the Public Programs, Library Page is responsible for a variety of tasks within the library, including :

• Offering support to Programming, Special Events, and Production teams with stage management and preparation (moving music stands, microphone stands, chairs, cueing, etc)
• Assisting Programming, Events, and Production staff members and volunteer ushers on the Front of House process, including answering patron questions, monitoring admissions lines, distributing tickets, checking in reservation holders, assisting VIP guests
• Assisting with updating the NYPL and Lincoln Center websites
• Assisting with drafting printed material and collateral related to programs
• Assisting with attendance reports
• Must be available Monday and Thursday evenings and some Saturdays
• Performs other related tasks as needed

Skills Knowledge & Expertise

Required Education and Certifications

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law

Required Experience

• Interest or experience in Event Operations
• Ability to troubleshoot basic computer and printer issues
• Affinity for the Performing Arts is a plus

Required Skills

• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office and Google Workspace

Managerial / Supervisory Responsibilities :

Navigates patron interactions and escalates issues to the manager

More

NYPL Core Values :

All team members are expected and encouraged to embody the NYPL Core Values :

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Public Library Environment
• Office Environment
• Event / Performance Venue Environment

Physical Duties

Moderate lifting required (up to 25 lbs)

Pre-Placement Physical Required?

Schedule

Part time hours to be scheduled during regular operating hours. Monday, Thursday evenings and Saturdays based on Programs / Events schedule.

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations including research and branch libraries throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years.

The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.