Ocean Freight Agent

Job Description

Job Description

Ready to turn your passion into a career? Do you dream of working in a dynamic and fast-paced logistics environment, supporting major events in sports, music, fine art, and film?

Want the chance to collaborate with some of the biggest names in entertainment, media, and global events? Look no further! We’re looking for talented and passionate individuals like you to join our logistics team.

Rock-It Cargo has been an award-winning global leader within the entertainment logistics industry for over forty years, providing unrivaled experience and expertise in planning and moving shows and events from clubs to stadiums for cutting-edge musical, theatrical, and experiential productions.

With 300+ employees across 28 offices worldwide, Rock-It handles some of the world’s biggest concerts, festivals, and sporting events for many high-profile clients across the music & sports industries.

Rock-It Cargo is the premier freight forwarder for all live events and works hand-in-hand with clients to make the greatest shows and events possible across the world.

The full-time Ocean Freight Agent will work from our Atlanta, GA (30349) office, and assist the Rock-It Cargo Central Operations team with arranging international ocean transportation for a variety of live performance touring projects.

You will be instrumental in the success of our clients’ events. The Operations Agent will strategically identify & book the best routes for each project, prepare and review necessary documentation for the shipments, manage key deadlines to keep projects on track, and cultivate lasting client and vendor relationships.

In this role, you will work side-by-side with seasoned operations leaders to manage time-sensitive, fragile, and complex ocean freight shipments and projects.

Responsibilities :

• Coordinate all aspects of export and import shipment process, including FCL & LCL bookings, trucking, documentation, etc.
• Comply with US and foreign trade regulations
• Receive shipment requests from shippers and / or overseas agents
• Quoting & rate negotiations
• Coordinate bookings and pick-ups with carriers
• Ocean Export Documentation / AES Filings
• Ocean Import ISF reporting, as necessary
• Track and trace international cargo / ensure on-time loading and departure, updating customers accordingly
• Invoice customers accurately and timely
• Other duties related to client projects, as assigned

Qualifications :

• 5+ years of experience in International Ocean Freight Forwarding
• Associate’s or Bachelor’s degree or equivalent industry or military experience
• Experience in Quoting & Rate Negotiations, Bookings, FCL and LCL Dispatch, AES Filings and Export / Import Documentation
• An excellent strategic mind the ideal candidate will be able to expertly prioritize competing responsibilities, meticulously organize multiple complex projects, apply a sharp attention to detail to all work, and handle time-sensitive issues while remaining cool under pressure
• Exceptional customer service & vendor relationship management skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office (Word, Excel, Outlook) including comfort with basic Excel functions, and a general ability to learn new software programs quickly
• Flexibility to travel and participate in on-call rotations
• Dependable and self-motivated, must be a team player
• Ability to pass a security background check

Benefits & Perks :

• 18 paid vacation days per year to start, plus 2 floating holidays and 6 days of paid sick leave per year
• 11 paid holidays per year
• Comprehensive medical, dental, and vision plans, plus HSA funding and a 401(k) match
• Generous paid parental leave for all parents
• Employer-Funded Basic Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Continuing Education Reimbursement / Charitable Donation Matching
• The opportunity to work with the best in Live Event, Sports, Film, and Entertainment Logistics
• Eligible for free tickets to client events, when available
• Fantastic culture with regular company events, including birthday lunches, sports games, volunteer activities, and more

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.

At Rock-It Cargo, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

You may be just the right candidate for this or other roles.

Rock-It Cargo is committed to the full inclusion of all qualified individuals. As part of this commitment, Rock-It Cargo will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.

If reasonable accommodation is needed, please contact [email protected]

Rock-It Cargo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

In addition to federal law requirements, Rock-It Cargo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rock-It Cargo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Job Type / Industries : Full-time, Exempt / Logistics, Freight-Forwarding

Location : Atlanta, GA (30345)

Salary : $65,000 - $70,000 annually