Description : Job Description :
Job Description :
- 10-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
- Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.
- Consulting and deployment of service / aftermarket management solutions.
- Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements.
A strong understanding of Business Process Modeling is required.
- Contribute and collaborate with team that implements the solution.
- 70-80% Client Interaction and 30-20% Internal assets
- Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.
by giving the domain inputs to IT teams.
- Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.Responsibilities :
- Consulting defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
- Identify opportunities through business connects with clients and relationships in TCS ecosystem
- Lead RFP responses and contribute
- Track emerging business models and trends for its applicability in manufacturing.
- Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
- Prepare assets for practice
- Experience in outcome centric models Qualifications :
- Graduate / Postgraduate in Engineering or Sciences
- Experience in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
- Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.
- Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc
- Publication of articles in forums
- 10-15 years of experience #LI-MG2
After Sales Parts Domain Consultant
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After Sales Service Domain Consultant
Job Description: •10-15+ years’ experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing •Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service A...
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Advise leading global manufacturing clients on service parts planning , smart warehousing ,supplier collaboration, SBOM, Parts catalog, supply chain cost optimization, inventory reduction,and leading practices. Advise leading global manufacturing clients on service parts management strategy, demand ...
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