Systems Administrator Senior

Posting Date

09 / 20 / 24

Application Deadline

10 / 06 / 24

Pay Range

$90,000.00 - $124,500.00 annually

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification.

This position is not eligible for overtime compensation.

Job Type

Unclassified

Department

Clerk of the Superior Court

About the Position

The Business Systems Analyst performs application support at tier two and three levels both independently and with assistance from other information technology (IT) professionals of systems, including web servers, file / print services, and Active Directory, in addition to the storage utilized by these systems.

You will work with and maintain Active Directory accounts, security groups, group policies, server-based shared directories, and user permissions.

This person provides on-call support based on a rotation and applies necessary patches during the established patch window that occurs once a month on a weekend.

Installs, configures, monitors, troubleshoots, and maintains server-class software and hardware, including file servers and load-balanced applications.

With limited supervision, installs, configures, and supports various line-of-business applications. Interfaces with appropriate individuals to coordinate installations and maintenance of client-server applications.

You will maintain a backup system and ensure backups are successfully completed, periodically tested, and are in compliance with best practices.

Restore files, directories, objects, complete servers, etc., from backups as needed. Works with outside contracted vendors for additional hardware and software support.

Works with Network Engineers to ensure server room resources connect to the Enterprise network. Makes critical decisions involving the use of limited resources in an effort to repair and restore services during system interruptions and outages.

Troubleshoot and resolve issues and participate in a 24 x 7 on-call rotation as required.

About Us

Join a team on a mission to provide fair and equitable access to justice.Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community, by actively learning through experiences using both successes and failures as opportunities to learn and grow.

Every team member plays a vital role inproviding services for the justice system, the legal community, and the general public.

Proud to Offer

• Work with a greater purpose
• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including healthcare premium discounts
• Employee discounts for goods and services
• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
• Learn more at Work With Us Maricopa County, AZ

We Require

• Five (5) years' experience administering, configuring, managing, installing, and troubleshooting VMware, PowerShell, AWS, Azure, Windows Server 2016 / 2019 / 2022 operating systems, IIS Web Applications, Active Directory, and SAN (Storage Area Network) systems.
• Bachelor's degree in Computer Science, Information Technology, closely related field, or a technology related discipline.
• A combination of post-secondary education and / or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

• Ten (10) years' experience in administering, configuring, managing, installing, and troubleshooting Windows Server 2016 / 2019 / 2022 operating systems, IIS Web Applications, Active Directory, and SAN (Storage Area Network) systems
• Experience working with VMware, PowerShell, AWS, and Azure
• Certifications in : Microsoft Server Operating Systems, VMware, AWS, Azure

Job Contributions

• Installs, operates, maintains and administers Windows Server / 2016 / 2019 / 2022 operating systems and associated roles and features
• Installs, operates, maintains and administers data center hardware including Dell PowerEdge Servers, Dell PowerStore, EMC NetWorker, and Coheisty backup systems
• Administers AWS and Azure hosted data center environments including backup and DR services
• Administers Microsoft IIS, including managing IIS Web applications and associated components
• Configures IIS Web Server security, including Authentication, Secure Sockets Layer (SSL), and URL Authentication Rules
• Performs expedited root cause analysis and escalating the issue to the appropriate teams when necessary
• Administers VMware virtual data center environment including backup and DR services
• Collaborates with vendors and internal technical teams to resolve issues
• Monitors network resources, usage, and performance. Monitor assigned systems and applications to maintain performance
• Takes proactive steps to improve performance when necessary
• Escalates issues to management
• Creates and documents policies and procedures, installation instructions, configuration guides, and other relevant documentation as needed to help maintain a knowledge base for the team
• Participates in technical on-call services and off hours work when required

Working Conditions

Mostly office setting in high volume, fast-paced environment. Requires long periods of sitting while completing computer activities.

Ability to lift boxes up to 25 pounds and carry, push, or pull up a distance of 100 feet. Job requires handling interruptions, time pressures, frequently changing tasks, high volume of work, and unscheduled tasks.

The job requires working in a team environment, isolation, public contact, and / or close physical proximity with others.

The job requires being thorough in completing work tasks and giving attention to detail, honest and ethical, reliable, responsible, and dependable in fulfilling obligations.

May require travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and / or private vehicles used on County business.

Selection Procedure

Only the most qualified candidates will be considered

Consideration will only be given to candidates who submit online applications

Candidates will be contacted primarily through email and their Workday online application profile

Must pass a pre-employment background and / or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!