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Service Delivery Manager

VirtualVocations
Chattanooga, Tennessee, United States
Full-time

A company is looking for a Service Delivery Manager to oversee a team of Provisioning Specialists and enhance order fulfillment processes.

Key ResponsibilitiesManage and direct a team of Provisioning Specialists, including hiring and coachingEnsure timely completion of orders while maintaining excellent customer satisfactionStreamline processes and collaborate with multiple departments to increase automated order ratesRequired QualificationsAt least two (2) years of experience managing peoplePrevious experience in a fulfillment or customer service role preferredB.

A. / B.S. in a related field or equivalent work experienceStrong business acumen and ability to make timely decisionsDemonstrated ability to develop others and drive teams to achieve objectives

28 days ago
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