Receptionist- The Residence at Ferry Park

Job Details

Job Location

The Residence at Ferry Park - Rocky Hill, CT

Description

If you have been looking for a career that loves you back... This is the one!

LCB Senior Living is hiring a Receptionist at The Residence at Ferry Park. Apply today for immediate consideration!

Full Time Opportunity!*

Per Diem Opportunity : Saturdays 4pm- 8pm, and as needed

NEW WAGES! $17 / hr- $19 / hr based on experience

What We Offer :

• Great benefits starting from Day One (Full-Time)
• Health
• Vision
• Dental
• 401k
• PTO- Paid Time Off
• Work with an Amazing Team!
• Possibility for tuition reimbursement
• Rewarding role working with seniors

Essential Functions, Duties and Responsibilities :

• Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, co-workers and the surrounding community.
• As an associate you are expected to have an active role in growing community occupancy by representing and interacting positively with potential residents, family members and professionals.
• Perform all duties and responsibilities with a positive attitude.
• Handle incoming telephone calls in a professional and courteous manner and directs them accordingly.
• Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• File correspondence.
• Sort mail.
• Record and type guest meal charges.
• Maintain and file resident safety sheets.
• Type correspondence as needed.
• Coordinate front desk activities.
• Maintain the front desk in a neat and orderly manner.
• Respond to emergency situations by contacting appropriate party; 911, fire department, police etc.
• Attend required in-service training sessions and orientations.
• Respond to residents needs in a courteous manner.
• Update the communication log book on a regular basis.
• Maintain community brochures and stock.

Qualifications

Job Qualifications :

• Knowledge, Skills and Abilities :
• Must have knowledge of basic telephone reception systems and techniques.
• The ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support and represent the residence in a professional manner.
• The ability to respond calmly to emergency situations is essential.
• The ability to communicate in English both orally and in writing is essential.
• Focused and dedicated to provide excellent customer service
• The ability to handle emergency situations calmly and completely is essential.
• Education : A high school diploma or GED is preferred.
• Experience : Requires six months to one-year prior reception experience in an office environment. Typing or word processing experience is preferred.
• Physical Demands :
• Finger and hand dexterity to handle and manipulate instruments and equipment.
• Visual and auditory acuity.
• Must be able to lift a minimum of fifteen (15) lbs. and be able to carry objects.
• Must be able to push and pull carts, and continuously walk, sit and stand.
• Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
• Must use good body mechanics.
• Must be able to type and use a computer.
12 days ago