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Position : Location Director (Sales-Focused Business Leader)
Why LaserAway?
At LaserAway, we offer competitive pay with a base salary and uncapped commission, comprehensive health benefits including dental and vision insurance, and a 401(k) plan with company matching.
You'll find numerous opportunities for professional growth and career advancement, along with generous employee discounts on our products and services.
Our innovative environment features cutting-edge medical technology, and our supportive culture fosters a collaborative and uplifting office atmosphere.
Join the leader in non-surgical aesthetic treatments, with over 160 locations nationwide, and be part of our fast-growing company.
About The Role :
Are you a driven, sales-oriented professional with a passion for delivering an exceptional patient experience? As a Location Director , you’ll take ownership of every aspect of our clinic operations, from driving revenue growth to creating a welcoming, high-performance environment.
Compensation : Competitive base pay of $66,000 to $85,000 plus commission and revenue shares - a total comp package of $115,000 to $134,000 annually!
What You’ll Do :
- Lead Sales & Drive Revenue : Contribute to sales directly while coaching and supporting your team of Patient Care Coordinators (PCCs) to meet and exceed their individual goals.
- Optimize Patient Schedules : Keep treatment volumes high and support same-day sales conversions, ensuring patients receive top-tier care.
- Boost Return Revenue : Leverage CRM data to cross-sell, up-sell, and spearhead "win-back" initiatives that bring patients back.
- Ensure Brand Excellence : Uphold LaserAway’s brand standards, ensuring the clinic is immaculate and staff adhere to company protocols.
- Enhance Patient Experience : Regularly monitor and improve Net Promoter Scores (NPS), responding proactively to social media reviews to maintain a 4.5+ rating.
- Manage Staffing & Operations : Coordinate staffing needs with regional teams to match patient demand while optimizing labor utilization.
- Oversee Inventory & Equipment : Manage inventory, handle product orders, and ensure equipment is always in top condition.
- Mentor & Develop Talent : Provide feedback and coaching to in-clinic staff, collaborate with HR on employee relations, and foster a high-performance culture.
- Engage the Community : Build relationships with local businesses to strengthen LaserAway’s presence as a key community member.
What We’re Looking For :
- Proven leadership experience in sales and business operations, with a track record of hitting metrics and goals.
- Strong organizational and time management skills, with the ability to thrive in a fast-paced environment.
- A positive, solutions-oriented attitude with the drive to lead and inspire a team.
- Full availability to work a flexible schedule, including nights, weekends, and holidays.
Key Traits for Success :
- Ownership Mentality : Take charge of the clinic’s success, from financial outcomes to patient satisfaction.
- Leadership Excellence : Build and develop a winning team that’s aligned and motivated.
- Proactive Problem Solver : Tackle issues head-on with urgency and precision.
- Customer-Centric Focus : Maintain professionalism and ensure every patient receives world-class service.
- Data-Driven Decision Maker : Make informed decisions using objective feedback and analytics.
Why LaserAway?
- Competitive compensation and benefits
- Comprehensive and supportive ongoing training
- Incredible employee perks, including free laser treatments and significant discounts on other services
- Opportunities for professional development and career advancement
If you're ready to lead, motivate, and grow a top-performing clinic, apply today to become a key part of LaserAway’s leadership team!
LaserAway is an Equal Opportunity Employer.
LaserAway complies with applicable laws and makes reasonable accommodations for qualified applicants and employees with disabilities.
If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact the recruiting department at (323) 406-8464 ext 12181 or [email protected].
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