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Service Account Manager - EST Coast

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Service Account Manager on the East Coast.Key Responsibilities : Act as the main point of contact for service activities and educate customers on service deliveryCollaborate with internal and external teams to provide relevant service updates and recommendationsProactively identify and resolve potential issues to ensure high system availabilityRequired Qualifications : Bachelor's degree in a non-technical fieldITIL Foundation certification desiredMinimum of 5 years of relevant experience in customer-facing roles with large accounts

2 days ago
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