Remote Customer Service / Phone Support
This is a 1-year renewable contract long term support position working remotely. Candidates will be provided the equipment to perform the job but will need to have their own high-speed internet.
Hours : M-F 8am-5pm
Pay starts at $18 / hr we offer discounted health / dental after 90days and 401k matching with quarterly sign ups. This is hourly only.
Job Duties Include :
- Providing customer service / phone support.
- Calling the client stores, coordinating and updating them on IT equipment being shipped, arranging for old equipment or damaged equipment to be shipped back.
- Working with Fed Ex or other shipping applications / shipping.
- Must have good computer and typing skills.
- Experience working with MS Office daily, Excel, Word, Outlook creating professional emails and documenting orders and tracking.
- Participate with MS Teams for meetings or updates with management as needed.
- Must have strong customer service and communication skills, both verbal and written.
- Candidates need to be able to follow the work schedule, be reliable, follow directions, and company policies.
- Must be multi-task oriented, self-starter and be willing to help in other areas as needed.
Category Code : JN008
Remote Customer Service/Phone Support
Remote Customer Service/Phone Support. Providing customer service/phone support. This is a 1-year renewable contract – long term support position working remotely. Must have strong customer service and communication skills, both verbal and written. ...
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