Warranty Administrator

Atrium
South Plainfield, NJ
$20 an hour
Full-time

About Atrium :

What you do matters . As a people-centric organization, we foster an environment of collaboration, high-performance and innovation where your talents are valued, and your achievements are celebrated.

Join us and become part of an inclusive team.

Client Overview :

Our client is a large and well-known Construction Company. They have an amazing work culture and can offer growth opportunities.

They are seeking a Warranty Administrator to join their team!

Salary / Hourly Rate :

$20 / hr

Position Overview :

The ideal Warranty Administrator candidate will be experienced in high volume data entry and be very detail-oriented. The Warranty Administrator will ideally have a background in warranties or be familiar with the process and be able to work in a fast-paced environment.

Responsibilities of the Warranty Administrator :

  • Process warranty claims and inquiries promptly and accurately
  • Maintain comprehensive records of warranty transactions
  • Collaborate with the technical support team to troubleshoot issues
  • Communicate effectively with customers to provide updates and resolutions
  • Ensure compliance with company policies and warranty regulations
  • Identify opportunities to improve the warranty process and customer satisfaction

Qualifications for the Warranty Administrator :

  • Strong organizational and time-management skills
  • Proficiency in standard office software (, MS Office, email, databases)
  • Excellent written and verbal communication skills
  • Attention to detail and ability to work independently
  • Basic understanding of customer service principles
  • Prior experience in a customer service or administrative role
  • Knowledge of warranty policies and procedures
  • Ability to handle multiple tasks simultaneously
  • A proactive, customer-centric approach

Education Requirements :

  • High School diploma or GED is required
  • Bachelor’s degree is preferred

Benefits :

  • Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)
  • 30+ days ago
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