Description
About the role
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in / out.
No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager.
Some weekend and evening shifts required.
You Will
- Provide patients a personalized check in / out process experience that creates a timely, seamless, and positive experience
- Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in / out for appointments
- Assist in appointment confirmations and patient outreach in partnership with Doctor availability
- Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
- Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
- Collaborate with doctor(s) and team members to provide seamless patient experience
About You
- Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
- Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
- Flexible, nimble and agile mindset with the ability to wear multiple hats
- Friendly, caring, and patient-centric person who thrives in a fast-paced environment
- Team player who is willing to collaborate to provide the best patient experience
- Computer Savvy with excellent oral and written communication skills
- Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
- Grow and develop your career through role specific training programs
- Be offered an opportunity to earn bonuses and commission (role specific)
- Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
- Participate in our Vision coverage and associate discounts on our products
- Participate in our 401K with competitive company match
- Accrue PTO and paid holidays from day one
Introduction MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?
MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.
Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Healthcare front desk receptionist
Answers the phones and serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of calls, messages, and visitor arrival; maintains security and telecommunications system.Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Profession...
Dental Patient Coordinator
The Patient Coordinator gives special attention to those considering or inquiring about the practice or services in order to help them become patients and support them every step of the way. Job Summary The Patient Coordinator role is to assist patients in reaching their dental goals by smoothly mov...
Patient Service/Front Desk Coordinator
See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks . Organized, can easily prioritize multiple tasks under pressure, while providing best in class ...
Front Desk Service Agent 前台接待
Front Desk Service Agent 前台接待(. Guest Services, Operations, and Front Office. ...
Healthcare front desk receptionist
Answers the phones and serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of calls, messages, and visitor arrival; maintains security and telecommunications system.Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Profession...
Front Desk Coordinator I
Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Checks-in and collects general information from patients on their first visit. Notifies clinicians of p...
Aviation Front Desk Customer Service Representative - Full Time
Why You’ll Love This Aviation Front Desk Customer Service Representative Job. Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk ...
Academic Services Front Desk Assistant
Academic Services Front Desk Assistant. To provide coverage for the front window of Academic Services and respond to phone and email inquiries. To provide administrative support to the Office of Academic Services including the Director, academic advisors, and Faculty Fellows. Experience in a higher ...
Patient Care Coordinator
The Patient Care Coordinator III provides industry-leading clinical coordination and facilitation services to meet the healthcare needs of patients entering the system. Interprets patient conditions, complaints, and diagnoses to route the patient to the appreciated sub-specialty service at client fa...
Service Supervisor-Front Desk
Service Supervisor-Front Desk(. Follow service procedures to ensure that all areas of the restaurant meet breakfast, lunch and dinner service standards, including the preparation of the cashier desk, communication with the Chef, and details of the restaurant reservations. Manage the Front Desk / Res...