About the role :
Please make an application promptly if you are a good match for this role due to high levels of interest.
We are looking for an experienced IT Support Engineer, who will resolve technical issues, automate processes, configure A / V and network hardware, and implement security best practices.
Successful candidates will have excellent communication skills, attention to detail, and the ability to prioritize competing requirements.
You will join a rapidly growing startup, gaining practical experience and developing your skills, while enabling the organization to continue to scale.
Responsibilities :
- Diagnose and resolve IT incidents and requests, while creating helpful documentation
- Configure and troubleshoot networks, audio / video equipment, and security systems
- Onboard and offboard employees, while streamlining / automating processes
- Configure the mobile device management platform to improve security and end user experience
- Conduct security awareness training
- Be able to be onsite at least 50% of time
You may be a good fit if you :
- Have experience or interest in cybersecurity or physical security controls
- Be able to create technical documentation and train end users
- Be familiar with compliance frameworks like SOC 2 or HIPAA
Strong candidates may also have experience with :
- Have experience with cloud platforms like AWS, GCP, or Azure
- Have supported business continuity planning or data loss prevention
- Have experience building custom automation between various tools
Deadline to apply : None. Applications will be reviewed on a rolling basis.
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