This is position is essential to the success of our retail stores. Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.
Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.
Store associates are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
- Ensure high levels of customer satisfaction through excellent sales service
- Assist customers in person and over the phone by determining needs and presenting appropriate products and services
- Build productive trust relationships with wholesale and retail customers
- Process sales transactions accurately and consistent with policies and procedures
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis
- Maintain precise work order files and formulas
- Pull appropriate products from the sales floor or warehouse
- Tint and mix products, as needed, to customer specifications
- Stock shelves and set up displays
- Clean store equipment
- Load / unload delivery trucks
- Assist in making deliveries, as needed
- Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered and discuss available options
- Comply with inventory control procedures
- Suggest ways to improve sales
Minimum Requirements :
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
frequently and up to 70 lbs. on occasion.
- Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications :
- Have a valid, unrestricted Driver's License
- Have at least a High School diploma or GED
- Have at least one (1) year experience working in a delivery, retail, or customer service position
- Have previous work experience selling paint and paint related products
- Have previous work experience operating tinting and mixing equipment
- Ability to read, write, comprehend, and communicate in more than one language
- Ability to read, write, comprehend, and communicate in Spanish
Customer Service Associate
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and mer...
Store Associate
Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Store associates are tasked with achieving excellent cust...
Store Associate - Cross Creek Mall, Fayetteville, NC
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store. Performs cashiering, stockroom upkeep and store upkeep as needed. ...
Retail Store Associates and Stockers - 206
Retail Store Associates and Stockers - 206-(24004715). Ability to unload freight, to move product on and off of store shelves, to walk, stand, bend, stoop, or kneel for long periods of time, and to move freely throughout store on a continual basis required. When you join our team, you’ll enjoy extra...
GC Retail Sales Associate Store 738
As our Sales Associate, you will serve as the face of Guitar Center in the store, greeting customers, qualifying their needs, matching their need to the right product, and pitching and overcoming objections to close the sale. Able to develop knowledge and skills including product, store operations, ...
Retail Stocking Associate - Part-Time
Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. If you want an exciting job with one of the...
bealls Seasonal Store Associate
Position: SEASONAL STORE ASSOCIATE &n...
Store Associate - Shortage Control - Part-Time
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. Your confidence, positive attitude and expertise in store shortage reduction programs will positively influence behaviors and allow you to effectively build t...
bealls Store Associate
AS A STORE ASSOCIATE A TYPICAL DAY INCLUDES THE FOLLOWING:. Executing store merchandising direction and standards, product flow, inventory flexing, and store operations functions to ensure consistency of brand experience. WHAT WE ARE LOOKING FOR IN A BEALLS OR HOME CENTRIC STORE ASSOCIATE:. As an or...
Lead Support Associate
Associates in this position are not responsible for opening or closing the store. When serving as MOD, leads and provides direction to store associates performing cashiering, customer service, recovery, and furniture-related activities on the sales floor. Works collaboratively with store leadership ...