Meetings & Events Supplier Management Manager

WHAT YOU'LL DO

Our Global Meetings & Events (M&E) team focuses on creating safe and inspiring environments that bring people together to enable deep connections, accelerate capability building, and create global impact.

The group partners closely with senior leaders, functional and regional event teams, and individual meeting planners across the company to enhance overall event experience while creating efficiencies and scale and lowering risk for all meeting formats (in-person, virtual, & hybrid).

The Meeting & Events Supplier Management team is responsible for building & managing a global network of preferred suppliers to support BCG meetings & events and works collaboratively with our Procurement, Legal and Insurance teams to protect BCG in the planning and execution of meetings and events.

This role will be responsible for researching legal regulations, negotiating terms for contracts, managing risk and ensuring BCG global policies are adhered to in our supplier relations.

The successful candidate will act as a thought partner and subject matter expert, defining and implementing continuous improvement across meeting-related services including implementing MSA’s, evaluating bids and assisting customers with existing contracts when necessary, on favourable terms.

Key activities and responsibilities include (but are not limited to) :

• Build and manage appropriate strategies for assigned supplier categories
• Manage risk across all meeting contracting
• Ensure compliance with BCG policies
• Negotiate and administer contracts and terminations to optimize value for BCG
• Monitor and report on supplier performance
• Collaborate across other internal functions to align M&E activities with corporate standards
• Play role of contract advocate for internal customers ensuring they understand the risks involved in contracting
• Provide training and advice to internal teams and customers on supplier best practices
• Define supplier performance indicators, manage supplier performance for key suppliers via stakeholder feedback and performance-based metrics
• Collaborate with other category leads and across the department to continuously innovate and enhance supplier management strategies and processes.
• Lead category management projects

The Meeting & Events Supplier Management Manager should be comfortable working across multiple functions within BCG to ensure appropriate financial, risk, and legal requirements are being met and be a strong strategic thought partner and subject matter expert, defining and implementing continuous improvement for both long and short-term initiatives

YOU'RE GOOD AT

• You possess a strong and solid knowledge and understanding of contracting principles ideally in the meetings and events industry.
• You possess strong negotiation and cost-conscious skills
• You approach things with a service mindset that focuses on creating customer value, loyalty and trust
• You have a strong sense of accountability and resourcefulness in identifying and implementing process improvements
• You value transparency and open feedback and strive to unlock the potential’ of those who work around you
• You excel in a fast-paced environment and remain calm and pragmatic under stressful situations
• You are able to learn new systems and processes quickly, in a self-driven education environment
• You are tech-savvy and able to learn / adopt new technology tools and platforms quickly
• You are comfortable working independently, managing through ambiguity, and collaborating with a virtual team in a rapidly changing, global environment
• You possess awareness of cultural differences and a willingness to adapt work style to allow consensus-driven decision-making and cross-team collaboration
• Ability to independently resolve issues / problems using critical thinking, analysis and data always keeping the big picture in mind

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• Bachelor's Degree or equivalent experience ideally in a hospitality related field. Experience as a paralegal or related legal position preferred.
• Willingness to work virtually and in an office setting
• Knowledge of negotiation best practices, both in-person and in written form, that considers cultural norms and the customer's best interests
• Ability to identify, analyze, and suggest solutions for problems as well as customer complaints or concerns
• Organizational skills and ability to multi-task and manage competing priorities; ability to work effectively in a fast-paced environment
• Strong attention to detail, flexibility, and the willingness to be an active team player
• Excellent time management skills; must work well with deadlines
• Highly responsive customer service orientation and excellent communication skills, both verbal and written

YOU'LL WORK WITH

The Meetings & Events team is part of BCG’s Enterprise Services function which is comprised of 9 additional service lines (BI&A Products and Services, Case Team Services, Data & Product Services, Enterprise Procurement & Payables, Executive Support Services, Global Finance and Operations Services, Global Real Estate, Global Travel, and Hub Management Services) as well as two End to End processes (Lead to cash and Source to Pay).

You can also expect to work closely with colleagues across IT, Legal, Finance and other BCG support functions as well as a global network of approved external suppliers.

The M&E team supports internal and external-facing events across all BCG functions and regions.