Shuttle Operations Manager - Baltimore, MD

Reston Limousine Shuttle Operations Manager Baltimore, MD

Join our team of professionals servicing the transportation needs of corporations, governments, universities, and individuals.

Today, Reston Limousine operates one of the largest chauffeured fleets in the country and is one of Washington metropolitan area's largest provider of passenger transportation, luxury transportation, and government contract services.

We have an immediate need for an experience Shuttle Operations Manager to join our growing team in Baltimore, MD.

The Shuttle Operations Manager is responsible for managing the day-today functions of multiple contracts with various clients, including managing several Shuttle Supervisors and drivers.

It is the duty of this individual to ensure that the company complies with all DOT regulations, all aspects of each contract and additionally that everyone working under him or her is also in compliance with all company policies and procedures.

This is a full-time position reporting out of our Baltimore, MD location.

Essential Job Functions :

• Motivate and manage a large number of supervisors and drivers daily
• Quickly analyze, troubleshoot and develop strategic solutions to daily situations, including any issues that may arise with clients, customers and employees
• Interact with clients, customers and serve as a liaison between clients and drivers
• Manage day-to-day requirements of contracts to ensure safety, compliance and customer satisfaction
• Ensure compliance of local, state and federal laws and regulations
• Maintain an effective working relationship with company staff and clients
• Maintain a safe working environment
• Manage driver compliance, including but not limited to the following areas : attendance & punctuality, following correct routes, dress code, driver paperwork, daily passenger logs and exemption logs
• Train and education employees on company policies / procedures, route information etc.
• Provide leadership and guidance to employees
• Complete any administrative functions that may be necessary

Requirements :

• At least 3 years of supervisory / management experience in a transportation environment with proven record of handling multiple responsibilities
• CDL License with Passenger endorsement
• Clean driving record
• Current DOT medical card
• Working knowledge of DOT regulations, vehicles, equipment, maintenance and company policies and procedures
• Strong computer and organizational skills including knowledge of Microsoft office and transportation related software
• Excellent verbal and written communication skills
• Strong customer service ability
• Flexible, organized and able to multi-task in a fast-paced, ever-changing transportation environment
• Must have a flexible schedule and be able to work extra hours as needed
• Must be highly motivated as well as a self-starter
• High School Diploma required, some college is preferred

We offer :

• Flexible Training Schedule - We work with your busy schedules Online and Weekends!!
• Paid Overtime - Time and a Half and Approved Overtime Allowed!
• Fixed or Flexible Schedules - Full-Time, Part-Time, Flexible Schedule, and On-Call and Back-Up Opportunities
• Great Work Environment - Stable, growing company that cares about its employees with an open management culture. Everyone has a say and makes an impact!
• Paid Company Training we give you the tools to succeed
• Benefits - Health, dental, vision and life insurance, AFLAC, STD / LTD and 401k with company match
• Choose Your Client We service Corporations, Government, Universities, Individuals, or just do In-House Transfers and keep a low profile.
• 24 / 7 Operations - In-house dispatch, detailing, fleet maintenance, and safety departments

About Reston Limousine

A family-owned, employee focused business since 1990, our passion is to provide a variety of transportation solutions for individuals and groups that exceed clients' expectations through our commitment to safety, excellent service, and lasting relationships.

Reston Limousine has enjoyed continued growth despite regional and national economic downturns; thanks in part to our full-time training, safety management, and our on-site Operations Center that includes a 24 / 7 dispatch center and a dedicated detailing and maintenance / repair facility.

We have earned the highest safety ratings from the U.S. Department of Transportation and U.S. Department of Defense.

All applicants must apply through our company website : and click on "CAREERS" or CLICK HERE to begin the application process or email a copy of your resume to

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Job Posted by ApplicantPro