Revenue Operations Specialist

Revenue Operations Specialist

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization, is actively seeking a Revenue Operations Specialist to join our Wisetail team.

What are we looking for?

Intertek Wisetail is looking for a Revenue Operations Specialist to join our team and play a key role in setting up our Revenue teams for scalable success.

The Revenue Operations Specialist will be responsible for overseeing the implementation, integration, and optimization of our revenue tech stack, ensuring seamless data flow, efficient processes, and maximum revenue growth.

You'll apply your laser-focused analytical skills to help us develop smooth, effective processes and reporting systems that provide key insights to help drive decision making across marketing, sales, and customer success.

About the Wisetail Team

Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce.

Job Title : Revenue Operations Specialist

Location : Remote

What you'll do :

The Revenue Operations Specialist position is responsible for the following duties :

• Manage and oversee the entire revenue technology stack, including our CRM system (Salesforce), customer data platforms, marketing automation tools, and other sales enablement software.
• Collaborate with cross-functional teams, including sales, marketing, client success, and finance to ensure data accuracy and process efficiency.
• Ensure optimal integration of technologies to facilitate seamless data flow and accessibility, supporting robust reporting and data-driven decision-making.
• Develop and maintain documentation for system configurations, processes, and training materials to ensure consistent and effective use of the revenue tech stack.
• Monitor and optimize the performance of the revenue tech stack, conducting regular audits to identify and address any issues.
• Stay updated with industry trends and best practices in revenue operations and technology to continuously improve and innovate our processes.
• Train and support team members on the effective use of technology in their roles, fostering a culture of tech proficiency and innovation.
• Develop and implement strategies to optimize the revenue tech stack, ensuring alignment with business goals and objectives.
• Analyze and resolve technical issues, data discrepancies, and process bottlenecks.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

What it takes to be successful in this role :

• Bachelor's degree in business administration, Computer Science, or a related field.
• 1-3 years of experience in revenue operations, sales operations, or a similar role with a focus on technology management.
• 1-2 years of experience administering Salesforce and marketing automation tools.
• Strong analytical, reporting, and problem-solving skills.
• Strong understanding of sales and marketing processes and how they integrate with technology.
• Exceptional communication and interpersonal skills, capable of working collaboratively across various departments and levels of an organization.
• Familiarity with data analytics and visualization tools, such as Tableau or Power BI.
• Experience with process automation and workflow optimization.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Excellent project management skills, with a proven ability to lead technology implementations and optimizations.

This is a remote position; however, applicants must reside in and be able to legally work in the United States.

Preferred Qualifications :

• Advanced degrees or certifications in related fields.
• Additional experience with other CRM or marketing automation platforms.
• Experience in a fast-paced or high-growth technology company.

Benefits Information

When working with Intertek, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off and paid holidays.

Intertek's Commitment

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts.

With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance

Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential.

At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every day.

Intertek is the trusted advisor to many of the world's leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence.

Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity.

We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.

[email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

LI-DR1

LI-Remote

CA-DR